Salesforce CRM Business Lead

Edenred
France
Workplace: OnsiteFull timeFunction: SalesExperience: 3-5 yearsSkills: ["Communication","Influence","Project management","Stakeholder management","Leadership"]

Lead CRM strategy and execution for a multinational Salesforce deployment, aligning tools, processes, and usage to boost commercial performance. Act as a convergence point between Sales, local teams and Tech, define roadmaps, drive adoption globally, and ensure scalable, business-led CRM evolutions across markets.

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Edenred
Edenred
3 months ago

Salesforce CRM Business Lead

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Last checked: 39 days agoStatus: Live

Job Summary

Lead CRM strategy and execution for a multinational Salesforce deployment, aligning tools, processes, and usage to boost commercial performance. Act as a convergence point between Sales, local teams and Tech, define roadmaps, drive adoption globally, and ensure scalable, business-led CRM evolutions across markets.
Location: France
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Ensure business alignment of CRM solutions and guarantee CRM evolutions meet business needs in a coherent and scalable way across markets
  • •Translate business needs into CRM evolutions and co-build the CRM roadmap with tech/product teams
  • •Define and drive a global CRM adoption strategy, including training programs and ambassador networks
  • •Coordinate multiple CRM projects in parallel, manage governance and reporting on progress and impact
  • •Collaborate with Sales, Ops, IT, Data, Compliance and local teams to ensure governance, cadence, and successful delivery

Key Requirements

  • •3-5 years of experience in Revenue Operations, Sales Ops, CRM or Consulting
  • •Strong understanding of commercial processes (sales process, pipeline, Sales organization)
  • •Hands-on experience with Salesforce (advanced usage)
  • •Experience managing cross-functional projects, ideally in an international environment
  • •Excellent communication and influencing skills; English fluency required
Experience:3-5 yearsCRMRevenue OperationsSales
Skills:CommunicationInfluenceProject managementStakeholder managementLeadership
Languages:English
Tech Stack:Salesforce

Company Brief

Edenred
Provides prepaid corporate services and solutions including employee benefits, meal vouchers, expense management, and fleet & mobility solutions to businesses worldwide, enabling workplace services and digitized payment solutions.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 2010
WebsiteLinkedIn