TikTok Local Services - Merchant & Listing Policy Manager

TikTok
Singapore
Workplace: OnsiteFull timeFunction: Government Affairs & Public PolicyExperience: 3+ yearsEducation: bachelorsSkills: ["Strategic thinking","Project management","Communication","Collaboration","Prioritization","Self-motivation"]

Own and improve merchant and listing governance for TikTok Local Services by building industry-specific onboarding/posting standards, review rules, and KYB-based mechanisms to reduce baseline and ecosystem risks. Partner with business teams to run risk assessments and strengthen end-to-end governance frameworks. Use data-driven insights to refine governance metrics and monitoring logic, and collaborate with product/model teams to enhance governance tools and improve efficiency while lowering operational costs.

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FursaFursa
TikTok
TikTok
1 month ago

TikTok Local Services - Merchant & Listing Policy Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Own and improve merchant and listing governance for TikTok Local Services by building industry-specific onboarding/posting standards, review rules, and KYB-based mechanisms to reduce baseline and ecosystem risks. Partner with business teams to run risk assessments and strengthen end-to-end governance frameworks. Use data-driven insights to refine governance metrics and monitoring logic, and collaborate with product/model teams to enhance governance tools and improve efficiency while lowering operational costs.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Government Affairs & Public Policy

Key Responsibilities

  • •Develop and optimize industry-specific merchant and product onboarding/posting standards, review rules, and governance strategies, including KYB, POI, and review management mechanisms.
  • •Collaborate with business teams to conduct risk assessments and improve end-to-end governance frameworks while driving implementation of governance solutions.
  • •Use data-driven approaches to refine risk perception and governance metrics.
  • •Enhance governance logic through risk monitoring and data insights to reduce risk indicators.
  • •Work with product and model development counterparts to improve governance tools and model recognition capabilities, increasing efficiency and reducing operational costs.

Key Requirements

  • •3 years of experience in platform governance, risk governance, merchant/product governance, or content ecosystem governance.
  • •Bachelor’s degree or higher, with a preference for Mathematics, Statistics, Engineering, Data Analysis, or related fields.
  • •Strong strategic thinking, project management, and communication skills to collaborate across teams and drive complex projects.
  • •Proactive, self-motivated ability to manage priorities in a fast-paced environment.
  • •Preferred: experience in local services/e-commerce, and proficiency with data query/analysis tools (e.g., SQL, Python, Excel).
Experience:3+ yearsLocal servicesE-commerceRisk governancePlatform governanceContent ecosystem governance
Education:Bachelor's in Mathematics, Statistics, Engineering, Data Analysis (preferred)
Skills:Strategic thinkingProject managementCommunicationCollaborationPrioritizationSelf-motivation
Tech Stack:SQLPythonExcelKYBPOI

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn