AVP, Claims Analytics (Toronto, ON, CA)

Lead and evolve Zurich Canada’s Claims Analytics function, building a modern analytics operating model that turns claims data into actionable insights. Manage a team focused on claims reporting, fraud analytics, customer experience analytics, and advanced/predictive analytics. Partner with Claims, Technology, Finance, Customer Office, and business leaders to improve outcomes, operational efficiency, fraud detection, and customer experience through executive dashboards, KPIs, data governance, and responsible AI adoption.