Payoneer

3 weeks ago

Online Payment Relationship Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Own and manage strategic relationships with acquirers, payment processors, card schemes, and other payment providers to drive long-term partnership value. Lead vendor relationship management including contract negotiations, performance reviews, escalations, and roadmap alignment. Monitor partner performance against SLAs and commercial terms, using analytics to improve transaction performance and cost efficiency. Partner cross-functionally with Product, Compliance, Finance, and Operations to keep payment infrastructure running and evolving.

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Own and manage strategic relationships with acquirers, payment processors, card schemes, and other payment providers as the primary point of contact.
•Proactively manage day-to-day and strategic engagement with external payment partners, including contract negotiations, performance reviews, escalations, and roadmap alignment.
•Monitor partner performance against SLAs, commercial terms, and operational benchmarks; drive remediation and identify opportunities to optimize or expand partnerships.
•Serve as the internal champion for payment partnerships by aligning Product, Compliance, Finance, and Operations stakeholders around partner capabilities and requirements.
•Use analytics and reporting to track partner health, transaction performance, and cost efficiency, translating insights into recommendations for leadership.

Pay and Benefits

Salary: USD 120,000 - 190,000 annually

Perks:Health InsuranceDisability InsuranceLife Insurance401kPaid-time OffPaid Leave

Key Requirements

•4–5+ years of experience in the online/mobile payments industry or a relevant fintech company.
•Proven experience managing relationships with acquirers, payment processors, or card scheme partners in a B2B or B2C environment.
•Deep familiarity with card schemes, acquiring ecosystems, payment rails, and the broader payment provider landscape.
•Strong commercial acumen, including contract negotiations, partner governance, and performance management.
•Strong analytical skills to interpret transaction data, fee structures, and partner performance metrics; able to drive alignment in complex multi-stakeholder environments.

Experience:4+ yearsOnline paymentsMobile paymentsFintech

Skills:AccountabilityCollaborationCommunicationProblem-solvingAnalytical thinking

Languages:English

Company Brief

Payoneer

Provides cross-border payments and financial services platform enabling businesses and professionals to send, receive, and manage international payments, multi-currency accounts, and working capital solutions to support global commerce.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: New York, United States

Founded: 2005

Website LinkedIn

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Payoneer

3 weeks ago

Online Payment Relationship Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Own and manage strategic relationships with acquirers, payment processors, card schemes, and other payment providers as the primary point of contact.
•Proactively manage day-to-day and strategic engagement with external payment partners, including contract negotiations, performance reviews, escalations, and roadmap alignment.
•Monitor partner performance against SLAs, commercial terms, and operational benchmarks; drive remediation and identify opportunities to optimize or expand partnerships.
•Serve as the internal champion for payment partnerships by aligning Product, Compliance, Finance, and Operations stakeholders around partner capabilities and requirements.
•Use analytics and reporting to track partner health, transaction performance, and cost efficiency, translating insights into recommendations for leadership.

Pay and Benefits

Salary: USD 120,000 - 190,000 annually

Perks:Health InsuranceDisability InsuranceLife Insurance401kPaid-time OffPaid Leave

Key Requirements

•4–5+ years of experience in the online/mobile payments industry or a relevant fintech company.
•Proven experience managing relationships with acquirers, payment processors, or card scheme partners in a B2B or B2C environment.
•Deep familiarity with card schemes, acquiring ecosystems, payment rails, and the broader payment provider landscape.
•Strong commercial acumen, including contract negotiations, partner governance, and performance management.
•Strong analytical skills to interpret transaction data, fee structures, and partner performance metrics; able to drive alignment in complex multi-stakeholder environments.

Experience:4+ yearsOnline paymentsMobile paymentsFintech

Skills:AccountabilityCollaborationCommunicationProblem-solvingAnalytical thinking

Languages:English

Company Brief

Payoneer

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: New York, United States

Founded: 2005

Website LinkedIn