Customer Engineer

Mixpanel
United States
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsSkills: ["Communication","Commercial instinct","Problem-solving","Accountability","Research-backed approach"]

Own the pre-sales technical journey at Mixpanel, from discovery and technical fit assessment through demos and structured POCs with clear success criteria. Design tailored, research-backed evaluations that validate data, define focus metrics, and deliver a handoff package for Delivery Engineers. After sale, return for cross-sell and strategic expansion requiring new technical evaluations, while partnering with Account Executives to position Mixpanel against Amplitude, PostHog, and warehouse-native alternatives.

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FursaFursa
Mixpanel
Mixpanel
1 day ago

Customer Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Own the pre-sales technical journey at Mixpanel, from discovery and technical fit assessment through demos and structured POCs with clear success criteria. Design tailored, research-backed evaluations that validate data, define focus metrics, and deliver a handoff package for Delivery Engineers. After sale, return for cross-sell and strategic expansion requiring new technical evaluations, while partnering with Account Executives to position Mixpanel against Amplitude, PostHog, and warehouse-native alternatives.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Lead technical discovery, qualifying prospects’ business challenges, technical environment, and POC readiness.
  • •Create and deliver tailored, research-backed demos mapping Mixpanel capabilities to customer outcomes.
  • •Establish technical fit by confirming stack compatibility and scoping meaningful POCs before they begin.
  • •Run tightly structured POCs with defined success criteria, named focus metrics, and an execution-ready handoff package.
  • •Partner with Account Executives on deal strategy, technical objection handling, and return post-sale for cross-sell/expansion technical evaluations.

Pay and Benefits

Perks:MedicalVisionDentalWellness Stipend401kParental LeaveVolunteer Time

Key Requirements

  • •3–5+ years in solutions engineering, sales engineering, or technical pre-sales at a B2B SaaS company.
  • •Technical foundation in data analytics, event tracking, APIs, and data warehouses (or adjacent domains).
  • •Commercial instinct to win deals and orient work toward deal outcomes.
  • •Experience running structured POCs with defined success criteria and measurable results.
  • •Clear communication to technical and non-technical audiences, with competitive knowledge of the analytics landscape.
Experience:3+ yearsB2B SaaS
Skills:CommunicationCommercial instinctProblem-solvingAccountabilityResearch-backed approach
Languages:English
Tech Stack:Data analyticsEvent trackingAPIsData warehousesPOCsDemo

Company Brief

Mixpanel
Provides a product analytics and user-behavior platform that helps companies measure engagement, retention, and conversions. Mixpanel delivers event-based analytics, funnels, cohorts, and customizable reports to inform product decisions and optimize user experiences.
Industry: Data Infrastructure
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn