Business Development Manager

Freshworks
London
Workplace: OnsiteFull timeFunction: Business Development & PartnershipsSkills: ["Fast learner","Self-motivation","Goal orientation","Customer orientation","Team collaboration"]

Drive outbound prospecting for Freshworks customers from the London office, using phone, email, and other channels to raise interest, qualify leads, educate prospects, and connect them with sales teams. Own and manage a lead pipeline, define and execute goal plans, collaborate with marketing, sales, and operations to run campaigns, and improve internal/external processes while providing pipeline reporting and forecasting.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Freshworks
Freshworks
2 days ago

Business Development Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Drive outbound prospecting for Freshworks customers from the London office, using phone, email, and other channels to raise interest, qualify leads, educate prospects, and connect them with sales teams. Own and manage a lead pipeline, define and execute goal plans, collaborate with marketing, sales, and operations to run campaigns, and improve internal/external processes while providing pipeline reporting and forecasting.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Business Development & Partnerships
Seniority: Entry level

Key Responsibilities

  • •Manage a large volume of daily outbound interactions with prospective customers to raise interest, qualify, educate, and connect to sales teams.
  • •Develop and manage a lead pipeline by assessing, prioritizing, and moving multiple prospective clients.
  • •Define and execute plans to meet and exceed role-based goals.
  • •Engage with senior managers across marketing, sales, and operations to design and execute campaigns.
  • •Provide regular pipeline reporting and conduct forecasting exercises.

Pay and Benefits

Perks:Life InsurancePension SchemePrivate MedicalLearning BudgetGym MembershipCycle ToMeal AllowanceEmployee AssistancePaid LeaveTax Support

Key Requirements

  • •Bachelor's or Master's degree (desirable).
  • •First experience in sales or business development, preferably in a similar role or equivalent high-velocity sales environment.
  • •Cloud software sales experience is a plus.
  • •Experience with the UK market.
  • •Fluency in English and strong written/verbal communication with a customer and goal orientation.
Skills:Fast learnerSelf-motivationGoal orientationCustomer orientationTeam collaboration
Languages:English
Tech Stack:CRMPhoneEmail

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Freshworks
Provides cloud-based customer engagement, CRM and ITSM software (Freshdesk, Freshservice, Freshsales) that helps businesses manage customer and employee experiences through SaaS products and AI-driven tools.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Mateo, United States
Founded: 2010
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor