Tixr

5 months ago

Technical Solutions Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Act as a trusted technical advisor for a portfolio of SaaS clients, leading complex implementations, auditing event builds, and translating client needs into actionable product feedback. Partner with Product, Engineering, and Client Experience to drive scalable, data-informed solutions while maintaining organized, multi-client workflows in a remote, US-based setting.

Location: United States

Workplace: Remote

Employment Type: Full time

Key Responsibilities

•Serve as the primary technical advisor for a portfolio of clients, deeply understanding their business models, workflows, and goals
•Lead technical implementations, ensuring clients are set up for long-term success—not just launch
•Proactively audit event builds, configurations, and workflows, identifying risks, inefficiencies, and opportunities for improvement
•Translate real-world client use cases into clear product feedback, supported by data, context, and business impact
•Document common client questions, edge cases, and solutions to improve internal knowledge and reduce repeat escalations

Travel: Low travel

Pay and Benefits

Salary: USD 75,000 - 85,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kEquityRemote WorkPaid LeaveParental Leave

Key Requirements

•3–5+ years of experience in technical account management, SaaS implementations, live event operations, or technical client support
•Strong technical aptitude with the ability to quickly understand complex systems and integrations
•Ability to ask the right questions, synthesize information, and make clear, defensible recommendations
•Comfort pushing back professionally—using data, logic, and client impact to influence decisions
•Highly organized, efficient, and able to manage competing priorities

Experience:3-5 yearsSaaSLive eventsCustomer success

Skills:CommunicationProblem-solvingOrganizationCollaborationAnalytical thinking

Languages:English

Eligibility

Nationality:US National

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Tixr

Provides a white‑label ticketing and event commerce platform enabling promoters, venues, and brands to sell tickets, manage events, and deliver digital experiences and analytics for live entertainment and experiences.

Industry: Events & Live Entertainment

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Founded: 2014

Website LinkedIn

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Tixr

5 months ago

Technical Solutions Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Key Responsibilities

•Serve as the primary technical advisor for a portfolio of clients, deeply understanding their business models, workflows, and goals
•Lead technical implementations, ensuring clients are set up for long-term success—not just launch
•Proactively audit event builds, configurations, and workflows, identifying risks, inefficiencies, and opportunities for improvement
•Translate real-world client use cases into clear product feedback, supported by data, context, and business impact
•Document common client questions, edge cases, and solutions to improve internal knowledge and reduce repeat escalations

Travel: Low travel

Pay and Benefits

Salary: USD 75,000 - 85,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kEquityRemote WorkPaid LeaveParental Leave

Key Requirements

•3–5+ years of experience in technical account management, SaaS implementations, live event operations, or technical client support
•Strong technical aptitude with the ability to quickly understand complex systems and integrations
•Ability to ask the right questions, synthesize information, and make clear, defensible recommendations
•Comfort pushing back professionally—using data, logic, and client impact to influence decisions
•Highly organized, efficient, and able to manage competing priorities

Experience:3-5 yearsSaaSLive eventsCustomer success

Skills:CommunicationProblem-solvingOrganizationCollaborationAnalytical thinking

Languages:English

Eligibility

Nationality:US National

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Tixr

Industry: Events & Live Entertainment

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Founded: 2014

Website LinkedIn