Customer Service Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Be the first point of contact for customers for an established Oklahoma-based HVAC contractor. Handle inbound calls and emails, schedule service appointments and maintenance visits for technicians, and provide accurate information about HVAC products and indoor air quality solutions. Resolve customer issues with empathy, maintain precise customer records in the company database, coordinate with the technical team, and support day-to-day office administration.

Location: Oklahoma City

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Serve as the primary point of contact for customers by handling inbound calls, emails, and enquiries.
•Schedule service appointments, installations, and maintenance visits for certified technicians.
•Provide accurate information about services, including central air conditioning units, ductless mini-splits, and indoor air quality systems.
•Resolve customer issues and complaints with empathy and problem-solving to ensure satisfaction.
•Maintain and update customer records and coordinate with the technical team to support efficient service delivery.

Pay and Benefits

Salary: USD 24 - 42 hourly

Key Requirements

•Proven experience in a customer-facing role such as customer service, administration, or a call centre environment.
•Exceptional verbal and written communication skills with a professional, friendly telephone manner.
•Strong organisational and time-management abilities with a keen eye for detail.
•Ability to multitask effectively in a busy, fast-paced setting.
•Proficiency in Microsoft Office Suite and strong computer literacy; experience with scheduling software is a plus.

Experience:HVAC

Skills:CommunicationOrganizationTime managementMultitaskingProblem-solving

Tech Stack:Microsoft Office Suite

Company Brief

Qureos

Website

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Qureos

5 days ago

Customer Service Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Oklahoma City

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Serve as the primary point of contact for customers by handling inbound calls, emails, and enquiries.
•Schedule service appointments, installations, and maintenance visits for certified technicians.
•Provide accurate information about services, including central air conditioning units, ductless mini-splits, and indoor air quality systems.
•Resolve customer issues and complaints with empathy and problem-solving to ensure satisfaction.
•Maintain and update customer records and coordinate with the technical team to support efficient service delivery.

Pay and Benefits

Salary: USD 24 - 42 hourly

Key Requirements

•Proven experience in a customer-facing role such as customer service, administration, or a call centre environment.
•Exceptional verbal and written communication skills with a professional, friendly telephone manner.
•Strong organisational and time-management abilities with a keen eye for detail.
•Ability to multitask effectively in a busy, fast-paced setting.
•Proficiency in Microsoft Office Suite and strong computer literacy; experience with scheduling software is a plus.

Experience:HVAC

Skills:CommunicationOrganizationTime managementMultitaskingProblem-solving

Tech Stack:Microsoft Office Suite

Company Brief

Qureos

Website