Supervisor, Spaceport Operations (Transportation)

SpaceX
Memphis
Workplace: OnsiteFull timeFunction: Transportation & Fleet OperationsExperience: 3+ yearsEducation: high_schoolSkills: ["Customer service","Problem resolution","Leadership","Communication","Time management"]

Oversee Spaceport transportation programs—employee commute shuttles, on-site shuttles, airport shuttles, Tesla rentals, hovercraft commuter operations, bike share, and parking facilities. Optimize routes, parking systems, and operational practices for efficiency, safety, and participation. Lead customer relations and issue resolution, coordinate with internal teams, monitor financial/quality performance, and train staff while enforcing safety practices and service standards.

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FursaFursa
SpaceX
SpaceX
3 days ago

Supervisor, Spaceport Operations (Transportation)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Oversee Spaceport transportation programs—employee commute shuttles, on-site shuttles, airport shuttles, Tesla rentals, hovercraft commuter operations, bike share, and parking facilities. Optimize routes, parking systems, and operational practices for efficiency, safety, and participation. Lead customer relations and issue resolution, coordinate with internal teams, monitor financial/quality performance, and train staff while enforcing safety practices and service standards.
Location: Memphis
Workplace: Onsite
Employment Type: Full time
Job Function: Transportation & Fleet Operations
Seniority: Manager level

Key Responsibilities

  • •Oversee the full portfolio of transportation programs including off-site shuttles, on-site shuttle service, Tesla rental program, hovercraft commuter operations, bike share, parking lots/structures/facilities, and related engagement events.
  • •Improve participation in employee commuter and parking programs using communications, messaging, incentives, and creative campaigns.
  • •Serve as primary point of contact for parking and transportation facilities, performing analysis to optimize system efficiency, routes, and operational practices.
  • •Lead customer relations for transportation questions and feedback, overseeing customer service, issue resolution, root-cause analysis, and corrective action plans.
  • •Train staff on customer service, safety practices, and mandatory training; enforce standards and inspect areas of responsibility to drive revenue and improve operating costs.
Travel: Extensive travel

Key Requirements

  • •High school diploma or equivalency certificate.
  • •3+ years of leadership experience managing transportation programs, hospitality, or other corporate employee services programs.
  • •Advanced knowledge of customer service and problem resolution, with excellent written and verbal communication skills.
  • •Experience organizing work for large groups across various service formats and strong time management skills.
  • •Ability to work in high-volume, complex multidisciplinary operations and lead teams of 10+ staff members.
Experience:3+ yearsTransportationHospitalityCorporate employee servicesCustomer serviceOperations
Education:High School
Skills:Customer serviceProblem resolutionLeadershipCommunicationTime management
Tech Stack:Microsoft OfficeOutlookERP

Eligibility

Nationality:US National

Company Brief

SpaceX
Designs, manufactures, and launches advanced rockets and spacecraft for commercial and government customers, aiming to reduce space transportation costs and enable human life on Mars through reusable launch vehicles and integrated space systems.
Industry: Aerospace Manufacturing
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Valuation: Hectocorn (USD 100B+)
Funding: Series E+
Headquarters: Hawthorne, United States
Founded: 2002
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