Customer Success (AI Products)

ShortLoop
Bengaluru
Workplace: OnsiteFull timeINR 12 - 30 annuallyFunction: Customer Success & Account ManagementExperience: 2-5 yearsSkills: ["Communication","Analytical thinking","Detail-oriented","Process-driven"]

Customer Success role owning the full lifecycle of dealership deployments for ShortLoop’s AI agents. You will deploy AI systems at new dealerships, coordinate integrations with engineering, configure workflows and dashboards, analyze call data, and drive renewals and multi-store expansion while working with US dealership operators and the Sales/Engineering team.

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FursaFursa
ShortLoop
ShortLoop
5 months ago

Customer Success (AI Products)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Customer Success role owning the full lifecycle of dealership deployments for ShortLoop’s AI agents. You will deploy AI systems at new dealerships, coordinate integrations with engineering, configure workflows and dashboards, analyze call data, and drive renewals and multi-store expansion while working with US dealership operators and the Sales/Engineering team.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Deploy AI systems at new dealerships.
  • •Coordinate integrations with engineering.
  • •Configure workflows, dashboards, data in accordance with dealership requirements.
  • •Analyze call data and performance metrics.
  • •Run performance reviews with dealer GMs & Sales & Service Directors; identify gaps and drive improvements.

Pay and Benefits

Salary: INR 12 - 30 annually

Key Requirements

  • •2–5 years of experience in SaaS Customer Success / Implementation / Solutions.
  • •Experience serving US customers preferred.
  • •Strong analytical mindset (comfortable with numbers, metrics, dashboards).
  • •Excellent written and verbal English communication.
  • •Process-driven and detail-oriented; Comfortable working in US hours.
Experience:2-5 yearsSaaSCustomer SuccessUS customers
Skills:CommunicationAnalytical thinkingDetail-orientedProcess-driven
Languages:English
Tech Stack:DashboardsData analysisCRM

Company Brief

ShortLoop
ShortLoop provides developer-focused tools and SDKs to simplify building, testing, and deploying serverless workflows and event-driven integrations. The platform aims to accelerate local development, automation, and production-ready serverless application delivery with CLI and integration utilities.
Industry: Developer Tools
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