Collections Team Lead (Pakistan)

Yango
Pakistan
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Leadership","Workflow design","Writing scripts","Compliance","Customer respect"]

Build and manage Yango’s collections process from the ground up in the banking/fintech installment market. You’ll design collection workflows, write effective scripts, and lead a team of specialists to drive high recovery rates. The role also requires maintaining strict compliance and ensuring respectful customer interactions while improving collection performance in Pakistan.

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FursaFursa
Yango
Yango
3 days ago

Collections Team Lead (Pakistan)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 36 minutes agoStatus: Live

Job Summary

Build and manage Yango’s collections process from the ground up in the banking/fintech installment market. You’ll design collection workflows, write effective scripts, and lead a team of specialists to drive high recovery rates. The role also requires maintaining strict compliance and ensuring respectful customer interactions while improving collection performance in Pakistan.
Location: Pakistan
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Build and manage the collections process from the ground up.
  • •Design the collections workflow.
  • •Write effective collections scripts.
  • •Lead a team of specialists.
  • •Drive high recovery rates while maintaining strict compliance and customer respect.

Key Requirements

  • •Experience building and managing collections processes.
  • •Strong background in the banking or fintech installment market.
  • •Ability to design collection workflows from the ground up.
  • •Ability to write effective collection scripts.
  • •Experience driving high recovery rates while maintaining strict compliance and customer respect.
Experience:BankingFintechInstallments
Skills:LeadershipWorkflow designWriting scriptsComplianceCustomer respect

Company Brief

Yango
Offers ride-hailing and mobility services through the Yango platform, operating in multiple markets including the UAE. The company provides app-based transportation and related digital services for consumers and drivers.
Industry: Mobility Platforms
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 2018
WebsiteLinkedIn