Nuvei

1 month ago

Client Support Specialist - Nuvei

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Join Nuvei as a Client Support Specialist supporting English and Spanish-speaking customers from Bogotá. You will handle inquiries across multiple channels in a fintech support center, resolve issues, document trends for process improvements, and contribute to a high-quality customer experience while working within a global payment solutions team.

Location: Bogotá

Workplace: Remote

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Shifts: 8:00AM-6:00PM EST, 11:00AM-8PM EST
•Provide exceptional customer experience by addressing inquiries via telephone, email, chat, ticketing, etc. in a supported environment
•Answer inbound customer service and technical support calls from our customers
•Leverage documentation and resources to perform with precision
•Identify trends and report them to promote continuous process improvement

Key Requirements

•High school diploma or equivalent
•Fluent in English & Spanish
•Enjoys working within a team while delivering on accountabilities
•Values creating high-quality work
•Proud of problem-solving ability

Experience:FintechPaymentsSaaS

Education:High School

Skills:TeamworkCustomer serviceCommunicationProblem-solvingAdaptability

Languages:EnglishSpanish

Company Brief

Nuvei

Global payments technology provider offering merchant acquiring, payment processing, fraud and risk management, and omnichannel payment solutions for enterprises across e-commerce, retail, gaming, and fintech sectors.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Montreal, Canada

Founded: 2003

Website LinkedIn

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Nuvei

1 month ago

Client Support Specialist - Nuvei

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: Bogotá

Workplace: Remote

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Shifts: 8:00AM-6:00PM EST, 11:00AM-8PM EST
•Provide exceptional customer experience by addressing inquiries via telephone, email, chat, ticketing, etc. in a supported environment
•Answer inbound customer service and technical support calls from our customers
•Leverage documentation and resources to perform with precision
•Identify trends and report them to promote continuous process improvement

Key Requirements

•High school diploma or equivalent
•Fluent in English & Spanish
•Enjoys working within a team while delivering on accountabilities
•Values creating high-quality work
•Proud of problem-solving ability

Experience:FintechPaymentsSaaS

Education:High School

Skills:TeamworkCustomer serviceCommunicationProblem-solvingAdaptability

Languages:EnglishSpanish

Company Brief

Nuvei

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Montreal, Canada

Founded: 2003

Website LinkedIn