Customer Experience Banker - Capital Square, Downtown Columbus

Serve as a financial concierge for walk-in customers, helping retain and grow consumer and business relationships. Proactively identify customers’ financial goals, recommend appropriate deposit and banking products and services, and process transactions accurately while balancing your daily activity. Use a disciplined sales approach—follow-up, outbound calling, and referrals—to deepen relationships and partner with other areas of the bank, while adhering to operational and regulatory requirements.