Customer Assistant

Waitrose & Partners
Edinburgh
Workplace: OnsiteTemporaryGBP 13 - 13.25 hourlyFunction: Administration & Executive AssistanceSkills: ["Communication"]

Provide outstanding in-shop customer service and support the full customer journey, using product knowledge and sales training to drive sales and increase profits. Maintain excellent shop standards including displays, stock availability, and cleanliness. Work flexibly across the store (tills, stock replenishment, price ticketing, and shop-keeping), identify improvements, and help protect profits with accurate stock counts.

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Waitrose & Partners
Waitrose & Partners
2 hours ago

Customer Assistant

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Provide outstanding in-shop customer service and support the full customer journey, using product knowledge and sales training to drive sales and increase profits. Maintain excellent shop standards including displays, stock availability, and cleanliness. Work flexibly across the store (tills, stock replenishment, price ticketing, and shop-keeping), identify improvements, and help protect profits with accurate stock counts.
Location: Edinburgh
Workplace: Onsite
Employment Type: Temporary
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Deliver engaging, inspirational customer service at every stage of the customer journey.
  • •Use product knowledge and sales training to drive sales and increase profits for the Partnership.
  • •Proactively acknowledge customers, understand what they are looking for, and resolve queries.
  • •Work flexibly across the shop including till support, stock replenishment, price ticketing, and general shop-keeping tasks.
  • •Support shop standards through displays, stock availability, cleanliness, and accurate stock counts; identify improvement opportunities.

Pay and Benefits

Salary: GBP 13 - 13.25 hourly

Key Requirements

  • •Basic IT literacy.
  • •Strong communication skills.
  • •Experience of working in a customer facing role (welcomed but not essential).
  • •Merchandising and product displays experience (desirable).
Experience:Customer-facing
Skills:Communication

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn