Field Technician I - Amarillo, TX

Lumen
United States
Workplace: OnsiteFull timeUSD 45,021 - 60,027 annuallyFunction: Field Service, Maintenance & Skilled TradesEducation: high_schoolSkills: ["Troubleshooting","Communication","Customer service","Ability to work independently"]

Install, maintain, and repair network equipment and fiber infrastructure for customer sites across the region. Diagnose network issues involving routers and related technologies, respond to service trouble tickets, perform equipment and card replacements, and run fiber tests and troubleshooting using OTDR. Support preventative maintenance, and participate in on-call and overtime after training, with frequent travel between customer locations.

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FursaFursa
Lumen
Lumen
1 day ago

Field Technician I - Amarillo, TX

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Install, maintain, and repair network equipment and fiber infrastructure for customer sites across the region. Diagnose network issues involving routers and related technologies, respond to service trouble tickets, perform equipment and card replacements, and run fiber tests and troubleshooting using OTDR. Support preventative maintenance, and participate in on-call and overtime after training, with frequent travel between customer locations.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Install, maintain, and repair network equipment and infrastructure
  • •Troubleshoot network issues involving routers, fiber, and related technologies
  • •Respond to and resolve service trouble tickets in a timely manner
  • •Perform equipment and card replacements as required
  • •Conduct fiber testing and troubleshooting using OTDR and travel between customer sites for installation and repair
Travel: Medium travel

Pay and Benefits

Salary: USD 45,021 - 60,027 annually
Perks:Health InsuranceDentalVision401kGym MembershipLearning Budget

Key Requirements

  • •High school diploma or equivalent
  • •Experience or exposure to installation, repair, or technical field-service work
  • •Comfort working outdoors in all seasons and weather conditions
  • •Basic understanding of routers, networking equipment, or telecommunications technologies, including exposure to fiber installation, maintenance, or troubleshooting
  • •Valid driver's license and ability to travel frequently between customer locations
Experience:TelecommunicationsFiberNetwork operations
Education:High School
Skills:TroubleshootingCommunicationCustomer serviceAbility to work independently
Licenses:Valid driver's license
Tech Stack:RoutersFiberOTDRNetworking equipmentTelecommunications technologiesDC power systemsGenerator maintenanceHVACFiber testing

Company Brief

Lumen
Provides integrated communications, network, edge cloud, and security services to enterprise, government, and carrier customers, operating a global fiber network and delivering connectivity and managed IT solutions.
Industry: Telecommunications
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Monroe, United States
WebsiteLinkedIn