Manager, CRM Solution Development

Avanade
Tokyo
Workplace: OnsiteFull timeFunction: Product ManagementSkills: ["Leadership","Communication","Teamwork","Adaptability","Problem-solving"]

Lead CRM solution development projects in Tokyo, guiding cross-functional teams from planning through testing and operations. Provide early-stage technical consulting, design conceptual architecture and technical solutions, and identify KPIs and test plans to ensure project quality. Collaborate with global CRM teams, manage client relationships, and drive leadership across CRM implementation programs.

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FursaFursa
Avanade
Avanade
8 months ago

Manager, CRM Solution Development

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Lead CRM solution development projects in Tokyo, guiding cross-functional teams from planning through testing and operations. Provide early-stage technical consulting, design conceptual architecture and technical solutions, and identify KPIs and test plans to ensure project quality. Collaborate with global CRM teams, manage client relationships, and drive leadership across CRM implementation programs.
Location: Tokyo
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Manager level

Key Responsibilities

  • •Lead teams through all project phases from planning to testing and operations
  • •Provide consulting support from a technical perspective in upstream phases
  • •Design conceptual architecture and technical solutions
  • •Identify KPIs and develop testing plans to ensure project quality
  • •Collaborate with global teams to deliver CRM implementation projects

Key Requirements

  • •CRM system experience and knowledge
  • •strong client management skills
  • •consulting experience with external clients
  • •experience implementing CRM projects with global teams
  • •extensive leadership experience in CRM deployment projects
Experience:CRM
Skills:LeadershipCommunicationTeamworkAdaptabilityProblem-solving
Languages:Japanese
Tech Stack:CRMMicrosoft

Company Brief

Avanade
Global digital innovation and IT services company delivering Microsoft-based cloud, digital and application services. Partners with enterprises to design, build and run business solutions across cloud, data, AI, modern workplace and industry-specific transformations.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Seattle, United States
Founded: 2000
Glassdoor
Glassdoor: 3.9
WebsiteLinkedIn