CSR/Teller- North College Hill- Part Time

Fifth Third Bancorp
Cincinnati
Workplace: OnsitePart timeFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Customer service","Confidentiality","Professionalism","Sound judgment","Communication"]

Provide excellent customer service in a retail banking environment, listen to customers’ needs, and guide them to the right financial solutions. Follow up on customer questions, resolve issues, handle cash and maintain accurate balancing records, and keep customer information confidential. Support office operations with platform teams, maintain current knowledge of policies and procedures, and refer customers to bankers and business partners using tracking tools.

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Fifth Third Bancorp
Fifth Third Bancorp
1 day ago

CSR/Teller- North College Hill- Part Time

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Provide excellent customer service in a retail banking environment, listen to customers’ needs, and guide them to the right financial solutions. Follow up on customer questions, resolve issues, handle cash and maintain accurate balancing records, and keep customer information confidential. Support office operations with platform teams, maintain current knowledge of policies and procedures, and refer customers to bankers and business partners using tracking tools.
Location: Cincinnati
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Provide consultative customer service by listening to needs, asking questions, and guiding customers to appropriate financial solutions.
  • •Follow up on customer questions and find solutions to address issues promptly.
  • •Perform daily office responsibilities and work with the platform team to maintain efficient office operations.
  • •Maintain accurate cash balancing records, find/correct outages, and enlist help as needed.
  • •During customer interactions, identify needs and refer customers to bankers and business partners using tracking tools.

Key Requirements

  • •High school diploma/GED.
  • •Extensive cash handling experience is required for the role.
  • •Comfortably interact with the public and confidently follow dress code guidelines.
  • •Knowledge of retail banking policies and procedures to perform essential duties.
  • •Flexibility in scheduling and ability to take initiative with sound judgment for problem resolution.
Education:High School
Skills:Customer serviceConfidentialityProfessionalismSound judgmentCommunication

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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