Applied Materials

3 months ago

Technical Product Engineer - Etch/SRP

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Provide technical support for a specific customer across escalations, fleet performance, installations, improvement programs, and upgrades. Serve as the field escalation focal point between customers and the division, supporting engineering, technicians, and product support in installation, operation, calibration, service, and testing. Support Alpha/Beta site activities, initiate and review ECOs, generate system performance metrics (e.g., MTBF/MTBI/availability), and create and present technical documentation and support plans.

Location: Xi'an

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Mid level

Key Responsibilities

•Provide technical support for a specific customer, including escalations, fleet performance, installations, improvements, and upgrades.
•Act as intermediary and field escalation focal point between the customer and division by supplying technical support and documentation.
•Support Alpha Site and Beta Site activities covering installation, operation, calibration, service, and/or testing of new hardware, process, software, or customer tool changes.
•Initiate and review ECOs to ensure fix data is supported and follow up with field communications.
•Generate and present system performance data (e.g., MTBF, MTBI, availability), along with process data and I/W spending analysis; create and review related documentation and present at customer level.

Travel: Extensive travel

Key Requirements

•Demonstrate conceptual and practical expertise in your discipline with basic knowledge of related disciplines.
•Act as a resource for colleagues with less experience and may lead small projects with manageable risks.
•Solve complex problems by taking a new perspective and using analysis of multiple information sources.
•Explain difficult or sensitive information and build consensus with relevant stakeholders.
•Ensure field implementation of technical improvements, upgrades, and support plans.

Experience:ManufacturingSemiconductorsElectronics

Skills:CommunicationProblem-solvingConsensus buildingJudgmentStakeholder management

Company Brief

Applied Materials

Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 1967

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Applied Materials

3 months ago

Technical Product Engineer - Etch/SRP

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: Xi'an

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Mid level

Key Responsibilities

•Provide technical support for a specific customer, including escalations, fleet performance, installations, improvements, and upgrades.
•Act as intermediary and field escalation focal point between the customer and division by supplying technical support and documentation.
•Support Alpha Site and Beta Site activities covering installation, operation, calibration, service, and/or testing of new hardware, process, software, or customer tool changes.
•Initiate and review ECOs to ensure fix data is supported and follow up with field communications.
•Generate and present system performance data (e.g., MTBF, MTBI, availability), along with process data and I/W spending analysis; create and review related documentation and present at customer level.

Travel: Extensive travel

Key Requirements

•Demonstrate conceptual and practical expertise in your discipline with basic knowledge of related disciplines.
•Act as a resource for colleagues with less experience and may lead small projects with manageable risks.
•Solve complex problems by taking a new perspective and using analysis of multiple information sources.
•Explain difficult or sensitive information and build consensus with relevant stakeholders.
•Ensure field implementation of technical improvements, upgrades, and support plans.

Experience:ManufacturingSemiconductorsElectronics

Skills:CommunicationProblem-solvingConsensus buildingJudgmentStakeholder management

Company Brief

Applied Materials

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 1967

Glassdoor: 3.9

Website LinkedIn Glassdoor