Elation Health

1 month ago

Enterprise Account Management Leader

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Lead and develop a team of Enterprise Account Managers within a healthcare SaaS environment, owning net revenue retention and expansion across marquee enterprise accounts. Build scalable playbooks, drive executive engagement, and collaborate with Sales, Product, Marketing and Leadership to align priorities and win. Manage 1–2 strategic enterprise accounts and set governance for renewals, expansions, and account health.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Sr. Manager level

Key Responsibilities

•Personally manage a curated portfolio of 1-2 strategic enterprise accounts.
•Drive account strategy, stakeholder mapping, renewal confidence, and expansion pipeline across the book.
•Lead, coach, and develop a team of Enterprise Account Managers—setting the standard for commercial rigor, executive engagement, and proactive account strategy.
•Build scalable playbooks for account planning, executive business reviews (EBRs), renewal management, expansion motions, and escalation handling.
•Maintain CRM hygiene and forecast accuracy; set the standard for documentation, stakeholder mapping, and pipeline management across the team.

Pay and Benefits

Salary: USD 175,000 - 200,000 annually

Key Requirements

•8+ years in enterprise account management or customer success in a SaaS environment, with a strong commercial track record.
•3+ years leading and developing high-performing account management or CS teams.
•Healthcare SaaS experience strongly preferred — you understand independent practice economics, primary care workflows, and the dynamics of clinical vs. administrative decision-making.
•Experience navigating enterprise deals with $500K+ ACV — you know how procurement, legal, and clinical champions interact, and you manage the cycle accordingly.
•Exposure to AI tools in a commercial or operational context — you’ve experimented, have opinions on what doesn’t work, and can lead a team through ambiguity on this front.

Experience:HealthcareSaaSEnterprise software

Skills:Commercial ownershipExecutive presenceClient advisory mindsetExpansion instinctCoaching

Languages:English

Tech Stack:SalesforceAICRM

Company Brief

Elation Health

Builds electronic health record (EHR) and practice management software for primary care teams, focusing on clinician workflow, longitudinal patient records, telehealth, and care coordination to improve value-based primary care delivery.

Industry: HealthTech

Headquarters: San Francisco, United States

Founded: 2010

Website LinkedIn

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Elation Health

1 month ago

Enterprise Account Management Leader

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Sr. Manager level

Key Responsibilities

•Personally manage a curated portfolio of 1-2 strategic enterprise accounts.
•Drive account strategy, stakeholder mapping, renewal confidence, and expansion pipeline across the book.
•Lead, coach, and develop a team of Enterprise Account Managers—setting the standard for commercial rigor, executive engagement, and proactive account strategy.
•Build scalable playbooks for account planning, executive business reviews (EBRs), renewal management, expansion motions, and escalation handling.
•Maintain CRM hygiene and forecast accuracy; set the standard for documentation, stakeholder mapping, and pipeline management across the team.

Pay and Benefits

Salary: USD 175,000 - 200,000 annually

Key Requirements

•8+ years in enterprise account management or customer success in a SaaS environment, with a strong commercial track record.
•3+ years leading and developing high-performing account management or CS teams.
•Healthcare SaaS experience strongly preferred — you understand independent practice economics, primary care workflows, and the dynamics of clinical vs. administrative decision-making.
•Experience navigating enterprise deals with $500K+ ACV — you know how procurement, legal, and clinical champions interact, and you manage the cycle accordingly.
•Exposure to AI tools in a commercial or operational context — you’ve experimented, have opinions on what doesn’t work, and can lead a team through ambiguity on this front.

Experience:HealthcareSaaSEnterprise software

Skills:Commercial ownershipExecutive presenceClient advisory mindsetExpansion instinctCoaching

Languages:English

Tech Stack:SalesforceAICRM

Company Brief

Elation Health

Industry: HealthTech

Headquarters: San Francisco, United States

Founded: 2010

Website LinkedIn