Carvana

4 months ago

Customer Service Delivery Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Deliver vehicles to customers’ doors using Carvana’s custom car haulers, handling loading and unloading while keeping equipment and vehicles in safe, road-ready condition. Complete customer paperwork and add detailed notes in the customer tracking system. Maintain a clean driving record and drive safely while supporting an excellent customer experience. Work rotating off-days within assigned 7am–5pm or 11am–9pm shifts as part of a 4-day work week.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Deliver vehicles straight to customers’ doors using custom car haulers with training.
•Frequently load/unload vehicles and regularly inspect the car-hauler to ensure safe driving.
•Complete customer paperwork and add thorough notes in the customer tracking system.
•Consistently drive safely and maintain a clean driving record per Carvana’s CMV Driver Qualification policy.

Pay and Benefits

Salary: USD 22 - 24 hourly

Equity and Bonus:Equity

Schedule:4-Day Week

Perks:Health InsuranceDentalVision401kPaid LeaveEquity

Key Requirements

•At least 2 years of customer-facing experience.
•Ability to perform physically demanding tasks including loading/unloading vehicles and detailing in indoor and outdoor conditions.
•Must be able to read, write, speak and understand English.
•Requires a valid driver’s license and must be at least 21 years of age.
•Must be able to obtain a Notary within the first 90 days of employment (sponsored by Carvana) and meet any state-specific DMV/title and registration access requirements.

Experience:2+ years

Skills:Customer serviceSafety awarenessAttention to detailPhysical staminaCommunication

Licenses:Valid driver’s licenseNotary

Certifications:DOT Medical Card

Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana

Industry: Automotive

Website

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Carvana

4 months ago

Customer Service Delivery Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Deliver vehicles straight to customers’ doors using custom car haulers with training.
•Frequently load/unload vehicles and regularly inspect the car-hauler to ensure safe driving.
•Complete customer paperwork and add thorough notes in the customer tracking system.
•Consistently drive safely and maintain a clean driving record per Carvana’s CMV Driver Qualification policy.

Pay and Benefits

Salary: USD 22 - 24 hourly

Equity and Bonus:Equity

Schedule:4-Day Week

Perks:Health InsuranceDentalVision401kPaid LeaveEquity

Key Requirements

•At least 2 years of customer-facing experience.
•Ability to perform physically demanding tasks including loading/unloading vehicles and detailing in indoor and outdoor conditions.
•Must be able to read, write, speak and understand English.
•Requires a valid driver’s license and must be at least 21 years of age.
•Must be able to obtain a Notary within the first 90 days of employment (sponsored by Carvana) and meet any state-specific DMV/title and registration access requirements.

Experience:2+ years

Skills:Customer serviceSafety awarenessAttention to detailPhysical staminaCommunication

Licenses:Valid driver’s licenseNotary

Certifications:DOT Medical Card

Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana

Industry: Automotive

Website