Logistics Analyst

Akamai Technologies
San Jose
Workplace: RemoteFull timeFunction: Supply Chain & LogisticsExperience: 2+ yearsEducation: bachelorsSkills: ["Analytical skills","Attention to detail","Stakeholder communication","Issue resolution"]

Own end-to-end order management for a global logistics operation, ensuring accurate fulfillment, timely execution, cost efficiency, and complete documentation. Triage and resolve shipping disruptions including delays, lost shipments, customs holds, and compliance issues. Coordinate with 3PLs, manufacturers, vendors, carriers, and customs while monitoring returns, investigating inventory discrepancies, and reporting order accuracy and on-time delivery metrics using advanced Excel and tracking/ERP/WMS systems.

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Akamai Technologies
Akamai Technologies
1 day ago

Logistics Analyst

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Own end-to-end order management for a global logistics operation, ensuring accurate fulfillment, timely execution, cost efficiency, and complete documentation. Triage and resolve shipping disruptions including delays, lost shipments, customs holds, and compliance issues. Coordinate with 3PLs, manufacturers, vendors, carriers, and customs while monitoring returns, investigating inventory discrepancies, and reporting order accuracy and on-time delivery metrics using advanced Excel and tracking/ERP/WMS systems.
Location: San Jose
Workplace: Remote
Employment Type: Full time
Job Function: Supply Chain & Logistics
Seniority: Mid level

Key Responsibilities

  • •Manage the complete order lifecycle, ensuring accurate fulfillment, timely execution, cost efficiency, and proper documentation.
  • •Resolve shipping disruptions including delays, lost shipments, customs holds, and compliance issues.
  • •Collaborate with manufacturing and repair vendors to monitor order status and returns.
  • •Communicate timelines and resolve or flag inventory discrepancies with internal teams to improve speed.
  • •Monitor and report performance metrics for order accuracy, on-time delivery, and vendor reliability; build ad hoc reports for orders in queue.

Key Requirements

  • •2+ years of relevant experience and a Bachelor's Degree in a relevant field (or equivalent).
  • •Experience in logistics, supply chain, or international shipping.
  • •Experience in fulfillment/order management and end-to-end logistics processes.
  • •Familiarity with customs documentation, Incoterms, and global freight processes.
  • •Advanced Excel and analytical skills, including working across systems (ERP, WMS, tracking tools).
Experience:2+ years
Education:Bachelor's
Skills:Analytical skillsAttention to detailStakeholder communicationIssue resolution
Tech Stack:ExcelERPWMSTracking tools

Company Brief

Akamai Technologies
Provides a global content delivery network (CDN) and cloud services to improve web and application performance, security, and delivery for enterprises, media companies, and cloud providers.
Industry: Cloud Computing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cambridge, United States
Founded: 1998
WebsiteLinkedIn