2 days ago

Strategy and Operations Manager - US Governance & Experience - TikTok Shop

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Drive US e-commerce strategy for TikTok Shop’s Governance and Experience team, partnering closely with stakeholders from new business opportunity exploration to key metrics setup. Lead independent industry research across merchant/product governance, user experience, and logistics support, translating best practices into actionable recommendations. Use analytics tools to generate critical insights, align cross-functionally on goals and execution, and support strategic partnerships and initiatives.

Location: Seattle

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Own US e-commerce business strategy, contributing to business development and key metrics analysis.
•Conduct industry research across merchant/product governance, user experience improvement, logistics support, and related areas.
•Refine and summarize industry best practices into specific implementation solutions and recommendations.
•Use analytics tools to generate critical business insights for cross-functional alignment on goals and execution.
•Help build strategic partnerships and drive initiatives forward.

Key Requirements

•2+ years professional experience in strategy or strategy operations with knowledge of e-commerce, marketplace businesses, consumables, or technology.
•Ability to independently conduct in-depth research and analytics projects.
•Outstanding framework and logic with strong data sensitivity.
•Good communication skills and ability to adapt in a fast-paced environment.
•Preferred: experience in management consulting or business strategy and SQL-related experience.

Experience:2+ yearsE-commerceMarketplaceTechnologyConsumables

Skills:CommunicationAnalytical thinkingFrameworkingAdaptability

Tech Stack:SQL

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

2 days ago

Strategy and Operations Manager - US Governance & Experience - TikTok Shop

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Seattle

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Own US e-commerce business strategy, contributing to business development and key metrics analysis.
•Conduct industry research across merchant/product governance, user experience improvement, logistics support, and related areas.
•Refine and summarize industry best practices into specific implementation solutions and recommendations.
•Use analytics tools to generate critical business insights for cross-functional alignment on goals and execution.
•Help build strategic partnerships and drive initiatives forward.

Key Requirements

•2+ years professional experience in strategy or strategy operations with knowledge of e-commerce, marketplace businesses, consumables, or technology.
•Ability to independently conduct in-depth research and analytics projects.
•Outstanding framework and logic with strong data sensitivity.
•Good communication skills and ability to adapt in a fast-paced environment.
•Preferred: experience in management consulting or business strategy and SQL-related experience.

Experience:2+ yearsE-commerceMarketplaceTechnologyConsumables

Skills:CommunicationAnalytical thinkingFrameworkingAdaptability

Tech Stack:SQL

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn