Senior Email Deliverability Consultant
Braze
Chicago
Workplace: HybridFull timeUSD 103,500 - 135,000 annuallyFunction: Customer Success & Account ManagementExperience: 3-4 yearsSkills: ["Communication","Customer management","Problem-solving","Analysis","Accountability"]Own deliverability consulting for a portfolio of customers using the Braze email infrastructure. You’ll triage and prioritize incoming deliverability tickets, conduct investigations and audits of email sending practices, and help customers remediate issues with blocklists, spam traps, and ISP-related problems. Guide IP warming schedules, monitor sending reputation and performance-quality metrics, and deliver long-term, strategic deliverability plans in partnership with Customer Success, Technical Support, Sales, and Growth.

