SiPhox Health

4 days ago

Wartime Operations Lead

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Own end-to-end delivery of mail-in blood testing—from logistics and inventory through lab turnaround—so results are accurate and on time. Run vendor and partner relationships for shipping, fulfillment, and regulated laboratory processing, while treating customer support as the front line. Instrument operations with metrics, eliminate bottlenecks, ensure regulatory compliance, and help build and guide the support team to scale reliably.

Location: Boston

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Mid level

Key Responsibilities

•Own end-to-end kit logistics and fulfillment, including tracking, root-cause understanding of failures, and proactive inventory management.
•Hold laboratory partners to on-time, in-spec processing within regulatory requirements.
•Treat customer support as the front line by equipping agents to resolve issues quickly and ensuring prompt replacements/troubleshooting.
•Guarantee result accuracy and on-time delivery while designing compliance into operations.
•Instrument operations with key metrics, eliminate bottlenecks, and develop the support team while collaborating with marketing, product, and R&D to scale.

Pay and Benefits

Salary: USD 100,000 - 160,000 annually

Equity and Bonus:Equity

Perks:Equity

Key Requirements

•3+ years in operations, logistics, or supply chain management in a physical, regulated, fast-moving environment (healthcare/biotech/hardware/DTC).
•Demonstrated experience managing third-party vendors, laboratories, and logistics partners to a high standard of performance.
•Strong problem-solving skills and the ability to adapt quickly as priorities and conditions change.
•Excellent communication skills and a track record of moving cross-functional teams without relying on formal authority.
•Familiarity with regulatory and compliance standards in healthcare or laboratory settings, or the ability to master them quickly; bachelor’s degree in operations/business or related field.

Experience:3+ yearsHealthcareBiotechHardwareDirect-to-consumerRegulated environment

Education:Bachelor's in operations management, business, or a related field

Skills:OwnershipBias toward actionProblem-solvingCommunicationAttention to detail

Company Brief

SiPhox Health

SiPhox Health provides health technology solutions focused on improving clinical workflows and patient outcomes through digital tools and data-driven care coordination for healthcare providers and patients.

Industry: HealthTech

Website

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SiPhox Health

4 days ago

Wartime Operations Lead

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: Boston

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Mid level

Key Responsibilities

•Own end-to-end kit logistics and fulfillment, including tracking, root-cause understanding of failures, and proactive inventory management.
•Hold laboratory partners to on-time, in-spec processing within regulatory requirements.
•Treat customer support as the front line by equipping agents to resolve issues quickly and ensuring prompt replacements/troubleshooting.
•Guarantee result accuracy and on-time delivery while designing compliance into operations.
•Instrument operations with key metrics, eliminate bottlenecks, and develop the support team while collaborating with marketing, product, and R&D to scale.

Pay and Benefits

Salary: USD 100,000 - 160,000 annually

Equity and Bonus:Equity

Perks:Equity

Key Requirements

•3+ years in operations, logistics, or supply chain management in a physical, regulated, fast-moving environment (healthcare/biotech/hardware/DTC).
•Demonstrated experience managing third-party vendors, laboratories, and logistics partners to a high standard of performance.
•Strong problem-solving skills and the ability to adapt quickly as priorities and conditions change.
•Excellent communication skills and a track record of moving cross-functional teams without relying on formal authority.
•Familiarity with regulatory and compliance standards in healthcare or laboratory settings, or the ability to master them quickly; bachelor’s degree in operations/business or related field.

Experience:3+ yearsHealthcareBiotechHardwareDirect-to-consumerRegulated environment

Education:Bachelor's in operations management, business, or a related field

Skills:OwnershipBias toward actionProblem-solvingCommunicationAttention to detail

Company Brief

SiPhox Health

Industry: HealthTech

Website