New Partner Experience Team Lead - Belgium Market (12 months FTC) - Dutch Speaking

Deliveroo
Manchester
Workplace: HybridFull timeFunction: Administration & Executive AssistanceExperience: 2+ yearsSkills: ["Leadership","Coaching","Communication","Teamwork","Targeted achievement"]

Lead and develop a team of New Partner Experience agents to onboard restaurants in Belgium and drive order growth in the first 8 weeks, within Deliveroo's SMB team. You’ll coach staff, manage performance, collaborate with other Team Leads, and ensure partnerships are set up for success while meeting targets in a hybrid Manchester-based role.

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FursaFursa
Deliveroo
Deliveroo
2 months ago

New Partner Experience Team Lead - Belgium Market (12 months FTC) - Dutch Speaking

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Lead and develop a team of New Partner Experience agents to onboard restaurants in Belgium and drive order growth in the first 8 weeks, within Deliveroo's SMB team. You’ll coach staff, manage performance, collaborate with other Team Leads, and ensure partnerships are set up for success while meeting targets in a hybrid Manchester-based role.
Location: Manchester
Workplace: Hybrid
Employment Type: Full time · 12 months
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Oversee daily operations of the New Partner Experience Agents team
  • •Coach the team to develop skills, monitor attendance and behavior, and report results
  • •Collaborate with other Team Leads to align on objectives
  • •Report on performance and implement action plans to drive improvement
  • •Ensure the team hits agreed goals and establish a performance management framework

Pay and Benefits

Perks:Health InsuranceRelocationPaid Leave

Key Requirements

  • •Fluent in English and Dutch/Flemish is required for this role
  • •2+ years management experience
  • •Experience in account management or customer service desirable
  • •Ability to work to targets and a get up and go attitude
Experience:2+ years
Skills:LeadershipCoachingCommunicationTeamworkTargeted achievement
Languages:EnglishDutch

Company Brief

Deliveroo
Deliveroo is a multinational online food and grocery delivery marketplace connecting consumers, restaurants, retailers and riders via its app and platform, operating across multiple countries with fast local delivery and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Unicorn (USD 1B+)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2013
Glassdoor
Glassdoor: 3.4
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