Senior Partner Development Manager | United States| Remote

Grafana Labs
United States
Workplace: RemoteFull timeUSD 160,000 - 195,000 annuallyFunction: Program & Project Management (PMO)Skills: ["Analytical","Organizational","Cross-functional collaboration","Attention to detail","Ownership"]

Own the success of OEM and technology partners, including a new plugin marketplace, by managing the partner lifecycle from onboarding through activation and renewal. Drive operational success and revenue goals using one-to-many communication, automation, and AI, while partnering cross-functionally to ensure contract obligations and systems for royalty/revenue-share agreements. Monitor engagement health and customer satisfaction and translate partner success metrics into programs that scale the ecosystem.

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Grafana Labs
Grafana Labs
1 month ago

Senior Partner Development Manager | United States| Remote

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Last checked: 8 hours agoStatus: Live

Job Summary

Own the success of OEM and technology partners, including a new plugin marketplace, by managing the partner lifecycle from onboarding through activation and renewal. Drive operational success and revenue goals using one-to-many communication, automation, and AI, while partnering cross-functionally to ensure contract obligations and systems for royalty/revenue-share agreements. Monitor engagement health and customer satisfaction and translate partner success metrics into programs that scale the ecosystem.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Mid level

Key Responsibilities

  • •Manage partners’ full journey from onboarding to activation and renewal, collaborating with the Business Development Manager on upsell opportunities.
  • •Drive partners’ operational success and revenue goals using one-to-many communication, automation, and AI.
  • •Work cross-functionally to ensure negotiated partnership contracts and both parties’ obligations are met.
  • •Create and define processes that support operational success of agreements with royalty or revenue share components.
  • •Monitor deployment health and customer satisfaction to assess progress, identify risks/blockers, and report partner success metrics.

Pay and Benefits

Salary: USD 160,000 - 195,000 annually
Equity and Bonus:Equity
Perks:RsusPaid Leave

Key Requirements

  • •5+ years of experience managing a portfolio of customers/partners and developing retention strategies.
  • •Comfort operating at scale and supporting partners through a 1:many engagement style.
  • •Experience building agentic systems that automate processes and scale.
  • •Experience helping partners and customers navigate marketplaces and associated transactions.
  • •Enjoy cross-functional work and building/optimizing operational processes.
Experience:SaaSOpen sourceObservability
Skills:AnalyticalOrganizationalCross-functional collaborationAttention to detailOwnership
Languages:English
Tech Stack:AutomationAIAgentic systems

Company Brief

Grafana Labs
Develops open-source and commercial observability tools, including Grafana for metrics visualization, Loki for log aggregation, and Tempo for tracing, enabling organizations to monitor, analyze, and visualize system performance and telemetry data.
Industry: Developer Tools
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: New York, United States
Founded: 2014
WebsiteLinkedIn