The North Face: Store Manager - Gilroy

The North Face
United States
Workplace: OnsiteFull timeUSD 80,000 - 100,000 annuallyFunction: OtherExperience: 3-5 yearsEducation: high_schoolSkills: ["Leadership","Coaching","Communication","Customer focus","Problem-solving"]

Lead store performance as the strategic Store Manager by driving sales and profitability, delivering exceptional customer experience, and building a high-performing, inclusive team culture. Partner with store leaders and associates to exceed sales goals and KPIs, coach and develop the team, resolve escalated customer concerns, and ensure operational excellence including scheduling, loss prevention, audits, and inventory/shipping. Uphold brand values, policies, and safety while supporting marketing and community initiatives.

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The North Face
The North Face
1 month ago

The North Face: Store Manager - Gilroy

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 days agoStatus: Live

Job Summary

Lead store performance as the strategic Store Manager by driving sales and profitability, delivering exceptional customer experience, and building a high-performing, inclusive team culture. Partner with store leaders and associates to exceed sales goals and KPIs, coach and develop the team, resolve escalated customer concerns, and ensure operational excellence including scheduling, loss prevention, audits, and inventory/shipping. Uphold brand values, policies, and safety while supporting marketing and community initiatives.
Location: United States
Workplace: Onsite
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Model exceptional customer service and selling behaviors to elevate the in-store experience.
  • •Partner with store leaders and associates to achieve/exceed sales goals and monitor KPIs.
  • •Lead people management activities including recruitment, hiring, onboarding, performance evaluations, promotions, and terminations.
  • •Manage store operations such as scheduling, expense control, loss prevention, audits, and reporting.
  • •Ensure visual merchandising and inventory are maintained via proper shipping and receiving; support marketing events and community engagement.

Pay and Benefits

Salary: USD 80,000 - 100,000 annually
Perks:Health Insurance

Key Requirements

  • •3-5 years of related professional/retail management experience.
  • •High School diploma required; associate’s degree preferred.
  • •Proven ability to drive results through store teams and exceed sales and profit goals.
  • •Strong coaching, motivating, and team-building skills for high-performing, diverse teams.
  • •Comfortable using word processing, spreadsheets, and retail software tools.
Experience:3-5 yearsRetail
Education:High School
Skills:LeadershipCoachingCommunicationCustomer focusProblem-solving
Tech Stack:Word processingSpreadsheetsRetail software

Company Brief

The North Face
Designs, manufactures, and sells outdoor apparel, footwear, and equipment for activities like mountaineering, hiking, and skiing. Known for technical performance gear and iconic outerwear, the brand serves consumers worldwide through retail and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Alameda, United States
Founded: 1966
WebsiteLinkedIn