Assistant Manager - Restaurant

Apparel Group
Manama
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceSkills: ["Customer service","Leadership","Attention to detail","Problem-solving"]

Lead day-to-day restaurant store operations in support of the Store Manager, ensuring retail staff deliver the highest level of customer service while staying equipped with the skills and product knowledge needed to maximize sales. Take end-to-end responsibility when the Store Manager is absent, uphold company policies and brand standards, drive the loyalty program for repeat business, maintain visual merchandising, and coordinate staff scheduling and issue resolution.

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Apparel Group
Apparel Group
1 year ago

Assistant Manager - Restaurant

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Lead day-to-day restaurant store operations in support of the Store Manager, ensuring retail staff deliver the highest level of customer service while staying equipped with the skills and product knowledge needed to maximize sales. Take end-to-end responsibility when the Store Manager is absent, uphold company policies and brand standards, drive the loyalty program for repeat business, maintain visual merchandising, and coordinate staff scheduling and issue resolution.
Location: Manama
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Ensure retail staff deliver the highest level of customer service and have the skills and support needed to maximize sales.
  • •Assist the Store Manager with efficient, profitable store operations in line with company policies and procedures.
  • •Take end-to-end responsibility for store operations in the absence of the Store Manager.
  • •Promote the loyalty program to maximize loyalty and repeat sales; support suggestive selling by staying updated on brands.
  • •Manage store administration tasks including daily roster, leave/grievances, visual merchandising standards, and provide feedback to Store/Area Managers.

Key Requirements

  • •Be fashionable/well-groomed with up-to-date product knowledge to minimize stock loss.
  • •Maintain awareness of new products, trends, and fashion directives to anticipate customer needs.
  • •Have the ability to enable retail staff to provide the highest level of customer service to maximize sales.
  • •Assist with implementation of operating procedures and ensure brand and company policies are followed by all staff.
  • •Be physically fit to stand for extended hours and handle heavy lifting.
Skills:Customer serviceLeadershipAttention to detailProblem-solving

Company Brief

Apparel Group
Apparel Group is a global fashion and lifestyle retail conglomerate operating a portfolio of international and homegrown brands across store and online channels, managing franchising, wholesale and retail operations across the Middle East, Asia and beyond.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1996
WebsiteLinkedIn