Sr AI Operations Manager

NBC Universal
New York
Workplace: HybridFull timeUSD 140,000 - 160,000 annuallyFunction: Business OperationsExperience: 12+ yearsEducation: bachelorsSkills: ["Executive communication","Cross-functional collaboration","Influence","Organizational skills","Attention to detail"]

Oversee the implementation of AI capabilities within Global Media Operations, deploying automation to reduce manual touchpoints and improve productivity, scalability, and 24x7 operational support. Own prioritization and strategy, define a reference architecture for next-generation content supply chain agents, lead delivery end-to-end, and manage operational rollout via SOPs, training, and adoption measurement. Partner with Product, Engineering, O&T, and external vendors to deliver secure, scalable AI aligned to enterprise governance.

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FursaFursa
NBC Universal
NBC Universal
1 day ago

Sr AI Operations Manager

✓ Verified Job

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Oversee the implementation of AI capabilities within Global Media Operations, deploying automation to reduce manual touchpoints and improve productivity, scalability, and 24x7 operational support. Own prioritization and strategy, define a reference architecture for next-generation content supply chain agents, lead delivery end-to-end, and manage operational rollout via SOPs, training, and adoption measurement. Partner with Product, Engineering, O&T, and external vendors to deliver secure, scalable AI aligned to enterprise governance.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Sr. Manager level

Key Responsibilities

  • •Identify and prioritize AI and automation opportunities by defining problem statements, jobs-to-be-done, current costs, and value proposition.
  • •Define AI strategy and next-generation content supply chain via reference architecture and agents/sub-agents.
  • •Lead teams to create workflows, skills, and agents within approved platforms.
  • •Drive end-to-end delivery of AI and automation solutions across the project lifecycle.
  • •Lead operational rollout including SOP development, user training, and adoption measurement; partner with Product/Engineering/O&T and manage vendors.

Pay and Benefits

Salary: USD 140,000 - 160,000 annually
Perks:Health InsuranceDentalVision401kPaid LeaveLearning Budget

Key Requirements

  • •Bachelor’s degree in a media-related field (preferred).
  • •12+ years of relevant media experience delivering complex operational or automation projects.
  • •2+ years owning a portfolio of initiatives and prioritizing work based on business impact.
  • •Ability to influence product roadmaps and align cross-functional stakeholders.
  • •Strong proficiency in workflow documentation, technical analysis, project management, and product roadmaps.
Experience:12+ yearsMediaTelevisionFilmDigital media distribution
Education:Bachelor's in media-related field
Skills:Executive communicationCross-functional collaborationInfluenceOrganizational skillsAttention to detail
Languages:English
Tech Stack:AIAutomationLucidchartAirtableSmartsheetMicrosoft Office 365

Company Brief

NBC Universal
NBCUniversal is a global media and entertainment company producing and distributing film, television, news, sports and streaming content, and operating theme parks and consumer experiences across a portfolio of well-known brands including NBC, Universal Pictures and Peacock.
Industry: Film & Television
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: New York City, United States
Founded: 2004
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