Director, Global Solutions Engineering

UpGuard
Melbourne, Brisbane, Sydney
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Leadership","Customer obsession","Executive communication","Process improvement","Partner orientation"]

Lead UpGuard’s global Solutions Engineering function across pre-sales Sales Engineering and post-sales Solutions Consultants. Own the technical win through demos, proofs of concept, discovery, and value engineering, then drive technical escalation, cross-sell, and RFP/security assessment processes. Manage distributed managers and teams worldwide, enable partners with training and deal support, partner with enablement and product, and operate as a measurable revenue leader alongside the CRO.

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FursaFursa
UpGuard
UpGuard
1 week ago

Director, Global Solutions Engineering

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Lead UpGuard’s global Solutions Engineering function across pre-sales Sales Engineering and post-sales Solutions Consultants. Own the technical win through demos, proofs of concept, discovery, and value engineering, then drive technical escalation, cross-sell, and RFP/security assessment processes. Manage distributed managers and teams worldwide, enable partners with training and deal support, partner with enablement and product, and operate as a measurable revenue leader alongside the CRO.
Location: Melbourne, Brisbane, Sydney
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Director level

Key Responsibilities

  • •Lead a global multi-layered team, hiring, coaching, and retaining distributed managers and their teams.
  • •Own the technical win in pre-sales by leading Sales Engineering to drive pipeline conversion via demos, proofs of concept, and discovery.
  • •Own the post-sales technical escalation path by leading Solutions Consultants as the escalation path and driver of technical cross-sell.
  • •Build a scalable function for RFPs, security questionnaires, and technical/security assessments to improve accuracy and win rates.
  • •Enable and scale channel/partners through technical training, certification, demo readiness, and deal support; feed customer feedback to Product/Engineering.

Pay and Benefits

Perks:Remote WorkLearning BudgetPaid LeaveParental LeaveEquity

Key Requirements

  • •Build and run a world-class technical team serving technical customers and a technical product.
  • •Demonstrated track record leading Solutions/Sales Engineering teams and raising the technical bar beyond managing headcount.
  • •Experience selling and supporting a genuinely technical product to technical buyers (engineers, security teams, architects); cybersecurity/security/GRC preferred.
  • •Proven experience as a manager of managers leading distributed/global teams across multiple time zones.
  • •Hands-on credibility to lead high-stakes customer calls and ownership of technical experience across the customer journey.
Experience:CybersecuritySales engineeringPre-salesPost-salesRFPsTechnical enablement
Skills:LeadershipCustomer obsessionExecutive communicationProcess improvementPartner orientation
Tech Stack:AIAgentic AIThreat intelGenerative AI

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

UpGuard
Provides cybersecurity solutions including risk ratings, third-party vendor risk management, and data breach detection to help organizations assess and reduce cyber risk across their digital supply chain.
Industry: Cybersecurity
Company Size: Medium (51 to 250 employees)
Growth: Established Company
Headquarters: San Francisco, United States
Founded: 2012
WebsiteLinkedIn