Technician Lead, Labs - Bay Area

DoorDash US
Fremont, San Jose, Sunnyvale
Workplace: OnsiteFull timeUSD 37.8 - 55.5Function: Field Service, Maintenance & Skilled TradesSkills: ["Communication","Documentation","Safety focus","Data-driven troubleshooting","Dependability"]

Lead hands-on robotic diagnostics and repairs for DoorDash Labs across the Bay Area, working alongside a technician team to drive fleet uptime and daily output goals. Serve as the first escalation point, maintain safety and dependability standards, and own service-center workflows that improve repair accuracy and shop efficiency. Troubleshoot systemic hardware issues, document gold-standard shift handovers, and use data to turn complex maintenance into scalable solutions.

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DoorDash US
DoorDash US
4 days ago

Technician Lead, Labs - Bay Area

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Lead hands-on robotic diagnostics and repairs for DoorDash Labs across the Bay Area, working alongside a technician team to drive fleet uptime and daily output goals. Serve as the first escalation point, maintain safety and dependability standards, and own service-center workflows that improve repair accuracy and shop efficiency. Troubleshoot systemic hardware issues, document gold-standard shift handovers, and use data to turn complex maintenance into scalable solutions.
Location: Fremont, San Jose, Sunnyvale
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Manager level

Key Responsibilities

  • •Bridge high-level engineering goals with daily shop-floor execution as a player-coach, spending most of the day hands-on.
  • •Lead the team to hit fleet uptime and repair goals while executing the most complex robotic diagnostics.
  • •Perform advanced component-level repairs and troubleshoot intricate electrical systems, control units, and associated hardware.
  • •Own and continuously refine service-center workflows to improve repair accuracy and shop efficiency.
  • •Serve as primary DRI for troubleshooting systemic hardware issues and escalating critical bottlenecks to engineering.

Pay and Benefits

Salary: USD 37.8 - 55.5
Perks:401kParental LeaveWellness StipendCommuter BenefitsPaid LeaveHealth InsuranceDentalVisionPaid HolidaysDisability InsuranceLife InsuranceFamily Assistance

Key Requirements

  • •3-5 years of service work experience.
  • •Prior experience in vehicle or fleet service; leading or training team members is a major plus.
  • •Excellent communication and documentation skills to ensure accurate technical documentation and shift handovers.
  • •Strong experience with work order management systems to ensure accurate, timely work completion.
  • •Valid U.S. drivers license required, with successful completion of MVR.
Skills:CommunicationDocumentationSafety focusData-driven troubleshootingDependability
Licenses:Valid U.S. drivers licenseMVR completion

Company Brief

DoorDash US
On-demand logistics platform connecting consumers with local restaurants, grocers, and retailers for food delivery, pickup, and convenience services. Operates a marketplace and last-mile delivery network while offering tools and analytics for merchants and couriers.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2013
WebsiteLinkedIn