Operations Senior Associate

Coinbase
United Kingdom
Workplace: RemoteFull timeGBP 81,630 - 90,700 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 4+ yearsSkills: ["Process improvement","Stakeholder management","Regulatory judgment","Data analysis","Responsible AI use"]

Own end-to-end UK Financial Promotions and Asset Listings approval workflows, serving as first-line approver and maintaining audit-ready documentation. Build and scale operational processes and automation to support new product launches in a changing regulatory environment. Lead UK product governance, coordinate timelines and stakeholder reviews, and deliver governance reporting to ExCo, the Board, and operational forums. Partner with central Customer Experience to improve onboarding and support outcomes.

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FursaFursa
Coinbase
Coinbase
1 month ago

Operations Senior Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Own end-to-end UK Financial Promotions and Asset Listings approval workflows, serving as first-line approver and maintaining audit-ready documentation. Build and scale operational processes and automation to support new product launches in a changing regulatory environment. Lead UK product governance, coordinate timelines and stakeholder reviews, and deliver governance reporting to ExCo, the Board, and operational forums. Partner with central Customer Experience to improve onboarding and support outcomes.
Location: United Kingdom
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Run the end-to-end UK Financial Promotions and Asset Listings approval workflow as first-line approver, maintaining a clear audit trail.
  • •Build, improve, and scale UK operational processes and workflows; identify inefficiencies and drive automation for new product launches and regulatory change.
  • •Lead UK product governance, coordinating launch timelines and facilitating stakeholder reviews to ensure readiness before go-live.
  • •Prepare governance and senior stakeholder reporting with visibility into financial promotions activity, operational performance, and key risks for ExCo and the Board.
  • •Partner with the central Customer Experience team to deliver local UK CX initiatives focused on onboarding, support outcomes, and customer satisfaction.

Pay and Benefits

Salary: GBP 81,630 - 90,700 annually
Perks:Health InsuranceDentalVision

Key Requirements

  • •4+ years in financial services operations, translating UK FCA regulations (financial promotions) or MiFID requirements into documented processes and controls.
  • •Build and scale operational processes in a regulated environment, with judgment to engage Legal, Compliance, and Product stakeholders appropriately.
  • •Define and implement operational policies and procedures that withstand regulatory scrutiny, including audit-ready documentation.
  • •Gather, organize, and interpret operational data to inform decisions and produce reporting for senior leadership.
  • •Use generative AI responsibly with human oversight to improve workflow efficiency, cost, and quality.
Experience:4+ yearsFinancial services
Skills:Process improvementStakeholder managementRegulatory judgmentData analysisResponsible AI use
Languages:English
Tech Stack:Generative AI

Company Brief

Coinbase
Operates a cryptocurrency exchange and financial services platform that enables buying, selling, storing, and earning crypto assets, institutional trading, custody, and developer tools for blockchain applications.
Industry: Trading Platforms
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2012
WebsiteLinkedIn