Scribe

3 weeks ago

Senior Billing Operations Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Own and improve end-to-end accounting operations for a SaaS business, focusing on billing, AR, AP, and collections. Drive customer invoicing through Stripe and Rillet, lead collections and accounts receivable performance against OKRs, and ensure accurate, timely vendor payments. Identify broken processes, map reality, execute measurable improvements, and partner cross-functionally with Sales, Customer Success, Support, RevOps, and Billing Engineering. Support scalable exception-handling with automation and AI.

Location: Belgrade

Workplace: Remote

Employment Type: Full time

Job Function: Business Operations

Seniority: Sr. Manager level

Key Responsibilities

•Own customer invoicing via Stripe and Rillet, managing the handoff from deal close to dollars paid and continuously improving the workflow.
•Lead collections and manage accounts receivable to meet OKRs, including past-due AR under 10% and strong DSO performance.
•Own accounts payable and vendor payment processes end-to-end, ensuring accuracy and timeliness.
•Diagnose broken or slow processes, map what’s actually happening, plan measurable improvements, execute with the right stakeholders, and track success.
•Drive automation opportunities across billing, collections, and AP in partnership with cross-functional teams.
•Maintain 99.9% completeness and accuracy on monthly billing while keeping a 5% exception rate for billing inquiries.
•Partner with Sales, Customer Success, Support, RevOps, and Billing Engineering to handle cross-functional exceptions and improve processes.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid Leave401kPaid ParentalCommuter BenefitsHome Office

Key Requirements

•5+ years in billing, collections, accounts payable, or accounting operations roles, ideally at startups or high-growth companies.
•Proven ability to inherit broken/slow processes and improve them with measurable results (hours saved, error rates reduced, cycle time shortened).
•Fluency with Salesforce, Zendesk, Excel, and accounting ERPs such as Rillet or NetSuite; comfortable learning new tools.
•Judgment and strong communication while working across US-based teams from overseas.
•Move with pragmatism and accuracy; think in systems and scale processes for 5–10x volume without breaking.

Experience:5+ yearsSaaS

Skills:CommunicationJudgmentAttention to detailCross-functional collaborationSystems thinking

Tech Stack:StripeRilletSalesforceZendeskExcelNetSuiteRampSQLAI

Company Brief

Scribe

Creates Scribe, a SaaS tool that automatically generates step-by-step guides and documentation from user workflows, capturing screenshots and annotations to streamline onboarding, training, and knowledge sharing for teams.

Industry: SaaS

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Headquarters: New York, United States

Founded: 2020

Website LinkedIn

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Scribe

3 weeks ago

Senior Billing Operations Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Belgrade

Workplace: Remote

Employment Type: Full time

Job Function: Business Operations

Seniority: Sr. Manager level

Key Responsibilities

•Own customer invoicing via Stripe and Rillet, managing the handoff from deal close to dollars paid and continuously improving the workflow.
•Lead collections and manage accounts receivable to meet OKRs, including past-due AR under 10% and strong DSO performance.
•Own accounts payable and vendor payment processes end-to-end, ensuring accuracy and timeliness.
•Diagnose broken or slow processes, map what’s actually happening, plan measurable improvements, execute with the right stakeholders, and track success.
•Drive automation opportunities across billing, collections, and AP in partnership with cross-functional teams.
•Maintain 99.9% completeness and accuracy on monthly billing while keeping a 5% exception rate for billing inquiries.
•Partner with Sales, Customer Success, Support, RevOps, and Billing Engineering to handle cross-functional exceptions and improve processes.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid Leave401kPaid ParentalCommuter BenefitsHome Office

Key Requirements

•5+ years in billing, collections, accounts payable, or accounting operations roles, ideally at startups or high-growth companies.
•Proven ability to inherit broken/slow processes and improve them with measurable results (hours saved, error rates reduced, cycle time shortened).
•Fluency with Salesforce, Zendesk, Excel, and accounting ERPs such as Rillet or NetSuite; comfortable learning new tools.
•Judgment and strong communication while working across US-based teams from overseas.
•Move with pragmatism and accuracy; think in systems and scale processes for 5–10x volume without breaking.

Experience:5+ yearsSaaS

Skills:CommunicationJudgmentAttention to detailCross-functional collaborationSystems thinking

Tech Stack:StripeRilletSalesforceZendeskExcelNetSuiteRampSQLAI

Company Brief

Scribe

Industry: SaaS

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Headquarters: New York, United States

Founded: 2020

Website LinkedIn