IT Support Specialist(APAC-India)
Menlo Security
Bengaluru
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 3-5 yearsSkills: ["Communication","Problem-solving","Documentation","Customer service","Team collaboration"]IT Support Specialist based in Bengaluru, supporting distributed teams with end-user, hardware, software, and networking issues. You’ll manage IT tickets via JIRA ITSM and Slack, provide remote and on-site support, onboard new hires across timezones, maintain security and IAM configurations, and create documentation to improve user guidance and IT processes.

