Hermes

4 weeks ago

Sales Associate, Fixed Term Contract, Sydney Trust

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Temporary fixed-term Sales Associate role in Hermès Sydney Trust Boutique focusing on delivering exceptional client experiences in a luxury retail environment. You will support the client experience through sales, aftersales, CRM data capture, and stock/visual merchandising, collaborating with the team to maintain brand standards.

Location: Sydney

Workplace: Onsite

Employment Type: Contract · 6 months

Job Function: Sales

Seniority: Entry level

Key Responsibilities

•Provide exceptional client experience in line with Hermes guidelines and benchmarks.
•Practice the Orange Box Ceremony and Hand Rituals.
•Engage with current and potential clients to establish and maintain relationships.
•Handle complex client issues, exchanges, returns, and aftersales per store policies.
•Capture accurate information through POS and CRM systems and assist in stock, merchandising and stock takes.

Key Requirements

•Minimum 3 years experience in luxury retail or high-end client service.
•Excellent client service and communication skills.
•Experience with POS and CRM systems.
•Ability to maintain visual merchandising standards and handle stock/stock takes.
•Full working rights in Australia.

Experience:3+ yearsRetailLuxury

Skills:CommunicationCustomer serviceTeamworkRelationship buildingProblem-solving

Tech Stack:POSCRM

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Hermes

Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 1837

Website LinkedIn

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Hermes

4 weeks ago

Sales Associate, Fixed Term Contract, Sydney Trust

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Sydney

Workplace: Onsite

Employment Type: Contract · 6 months

Job Function: Sales

Seniority: Entry level

Key Responsibilities

•Provide exceptional client experience in line with Hermes guidelines and benchmarks.
•Practice the Orange Box Ceremony and Hand Rituals.
•Engage with current and potential clients to establish and maintain relationships.
•Handle complex client issues, exchanges, returns, and aftersales per store policies.
•Capture accurate information through POS and CRM systems and assist in stock, merchandising and stock takes.

Key Requirements

•Minimum 3 years experience in luxury retail or high-end client service.
•Excellent client service and communication skills.
•Experience with POS and CRM systems.
•Ability to maintain visual merchandising standards and handle stock/stock takes.
•Full working rights in Australia.

Experience:3+ yearsRetailLuxury

Skills:CommunicationCustomer serviceTeamworkRelationship buildingProblem-solving

Tech Stack:POSCRM

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Hermes

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 1837

Website LinkedIn