Head of Strategic Accounts

Mesh
United States
Workplace: RemoteFull timeUSD 156,000 - 211,600 annuallyFunction: Administration & Executive AssistanceExperience: 8+ yearsSkills: ["Strategic judgment","Executive communication","Trust building","Cross-functional collaboration","Negotiation"]

Own and grow Mesh’s most strategic enterprise accounts as the primary point of contact for senior stakeholders. Drive adoption, launch success, renewals, and expansion negotiations by connecting customer objectives to Mesh capabilities. Lead recurring business reviews, manage account success plans, and partner across Product, Engineering, Sales, and CS to resolve complex challenges. Serve as the internal voice of strategic customers while contributing to go-to-market improvements.

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FursaFursa
Mesh
Mesh
6 months ago

Head of Strategic Accounts

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Last checked: 7 hours agoStatus: Live

Job Summary

Own and grow Mesh’s most strategic enterprise accounts as the primary point of contact for senior stakeholders. Drive adoption, launch success, renewals, and expansion negotiations by connecting customer objectives to Mesh capabilities. Lead recurring business reviews, manage account success plans, and partner across Product, Engineering, Sales, and CS to resolve complex challenges. Serve as the internal voice of strategic customers while contributing to go-to-market improvements.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Sr. Director level

Key Responsibilities

  • •Own relationships with Mesh’s largest and most strategic enterprise accounts as the primary point of contact for senior stakeholders.
  • •Drive account growth by delivering launch goals and identifying expansion opportunities across use cases, products, adoption, and transaction volume.
  • •Lead renewals and expansion negotiations (pricing, contract terms, deal structure) in partnership with Sales and CS leadership.
  • •Run weekly/bi-weekly check-ins and monthly/quarterly business reviews to track performance, surface risks, and align on success metrics.
  • •Partner with Product, Engineering, and CS to resolve complex customer challenges and translate customer feedback into actionable input.
Travel: Medium travel

Pay and Benefits

Salary: USD 156,000 - 211,600 annually
Perks:Health InsurancePaid LeaveLearning Budget

Key Requirements

  • •Bachelor’s degree or equivalent related experience.
  • •8+ years owning enterprise customer relationships in fintech/crypto, with direct responsibility for strategic accounts.
  • •Deep understanding of payment networks, PSP economics, and merchant value chains, with hands-on stablecoin or crypto experience.
  • •Proven ability to earn trust and influence across complex, multi-stakeholder enterprise organizations.
  • •Demonstrated track record driving commercial outcomes, including renewals, expansions, and negotiations.
Experience:8+ yearsFintechCrypto
Skills:Strategic judgmentExecutive communicationTrust buildingCross-functional collaborationNegotiation
Languages:English

Company Brief

Mesh
Provides AI-powered tools and infrastructure to help teams extract insights from organizational data, build workflows, and automate knowledge work across business functions.
Industry: AI & Machine Learning
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