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NTT

5 months ago

OTC Consultant

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Provide functional SAP SD (order-to-cash) support for Sales & Distribution across SAP ECC and S/4HANA. Troubleshoot OTC incidents, analyze root causes, monitor IDocs/batch jobs, and support end-to-end processes from order management through billing, credit management, returns, and rebates. Configure pricing/output determination, delivery/billing, credit management, and partner determination; support WRICEF custom developments; and assist ECC-to-S/4HANA transition, including data validation and testing (unit/integration/UAT) with documentation and release/transport coordination.

Location: Hyderabad

Workplace: Onsite

Employment Type: Full time

Job Function: Software Engineering

Seniority: Mid level

Key Responsibilities

•Troubleshoot and resolve incidents across OTC processes; analyze root causes and implement permanent fixes.
•Support end-to-end SAP SD order-to-cash processes including order management, pricing, delivery/shipping, billing, credit management, returns, and rebates.
•Monitor and resolve issues related to IDocs, batch jobs, pricing errors, and interface failures.
•Perform SAP ECC/S/4HANA SD configuration (pricing, output determination, credit management, delivery/billing, copy controls, partner determination) and support WRICEF developments with ABAP teams.
•Assist S/4HANA transition efforts by validating migration data objects, supporting brownfield/greenfield approaches, coordinating test scenarios (unit/integration/UAT), and maintaining functional documentation and release/transport support.

Key Requirements

•Provide functional support for SAP SD order-to-cash processes across SAP ECC and S/4HANA environments.
•Troubleshoot OTC incidents and analyze root causes to implement permanent fixes for recurring issues.
•Monitor and support IDocs, batch jobs, pricing errors, and interface failures, including end-to-end SD coverage (order management through billing and credit).
•Perform configuration for SD areas (pricing/condition types, output determination, delivery and billing, credit management, copy/partner determination) and support custom developments in coordination with ABAP teams.
•Support S/4HANA transition activities (brownfield/greenfield), validate migration objects, adapt to S/4HANA innovations, and execute testing including UAT.

Skills:TroubleshootingRoot cause analysisBusiness process managementCross-functional collaborationUAT testing

Tech Stack:SAPSAP SDSAP ECCSAP S/4HANAIDocIDocsIDocs monitoringBatch jobsEDIAPIMiddlewareABAPWRICEFFioriATPFioriATPsSDSimplified data modelBusiness PartnerUnit testingIntegration testing

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn