Product Manager Intern

Aircall
Paris, Madrid
Workplace: OnsiteInternshipFunction: Product ManagementEducation: mastersSkills: ["Customer-centric communication","Analysis","Cross-functional collaboration","Stakeholder management","Comfortable with ambiguity"]

Join a cross-functional Product team to shape Aircall’s core product by translating customer feedback into roadmap-ready improvements. You’ll validate pain points with customers, synthesize qualitative and quantitative signals into clear opportunities, and partner with Product, Design, Engineering, Data, and Go-to-market to align on requirements and tradeoffs. You’ll also analyze usage/performance data, support monitoring via metrics and dashboards, and help with Knowledge Base and product demos.

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Aircall
Aircall
1 month ago

Product Manager Intern

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Join a cross-functional Product team to shape Aircall’s core product by translating customer feedback into roadmap-ready improvements. You’ll validate pain points with customers, synthesize qualitative and quantitative signals into clear opportunities, and partner with Product, Design, Engineering, Data, and Go-to-market to align on requirements and tradeoffs. You’ll also analyze usage/performance data, support monitoring via metrics and dashboards, and help with Knowledge Base and product demos.
Location: Paris, Madrid
Workplace: Onsite
Employment Type: Internship
Job Function: Product Management
Seniority: Intern level

Key Responsibilities

  • •Meet with customers to gather feedback, discuss pain points, and validate potential improvements.
  • •Synthesize qualitative and quantitative feedback into product recommendations that shape the roadmap.
  • •Partner with Product, Design, and Engineering to define requirements and prioritize enhancements for user experience and agent efficiency.
  • •Gather and synthesize usage and performance data from sources like interaction logs and analytics to identify patterns and opportunities.
  • •Research and help implement tools to track key product metrics, define KPIs, and support dashboards, alerts, and reports for ongoing monitoring.

Key Requirements

  • •Be a Master’s student from an engineering or business school or university.
  • •Fluent in English.
  • •Comfortable running customer conversations to gather feedback, ask good questions, and follow up.
  • •Be able to work across teams, align dependencies, and navigate tradeoffs with peers and stakeholders.
  • •Have at least one internship experience in a product or project team (plus) and knowledge of SaaS and product development cycles (plus).
Experience:SaaSProduct development
Education:Master's
Skills:Customer-centric communicationAnalysisCross-functional collaborationStakeholder managementComfortable with ambiguity
Languages:English
Tech Stack:AIAI/LLMAnalyticsDashboardsKPIsData toolsAgile

Company Brief

Aircall
Provides a cloud-based phone system and call center platform for businesses, offering VoIP, call routing, analytics, integrations with CRM and helpdesk tools to support sales and customer support teams.
Industry: Telecommunications
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: Paris, France
Founded: 2014
WebsiteLinkedIn