Solutions Engineer

Shift5
United States
Workplace: RemoteFull timeUSD 135,000 - 170,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 2-5 yearsEducation: bachelorsSkills: ["Communication","Collaboration","Problem-solving","Customer focus"]

Serve as the technical bridge between Shift5’s platform and customers, partnering with Sales and other teams to drive technical discovery, tailored product demonstrations, and solution development. Help customers with evaluations, proof-of-concepts, workshops, and pilot programs for Shift5’s cybersecurity, predictive maintenance, and onboard OT capabilities. Translate complex technical features into business value, respond to technical questions, and capture feedback to improve the product and go-to-market.

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Shift5
Shift5
1 day ago

Solutions Engineer

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Last checked: 5 hours agoStatus: Live

Job Summary

Serve as the technical bridge between Shift5’s platform and customers, partnering with Sales and other teams to drive technical discovery, tailored product demonstrations, and solution development. Help customers with evaluations, proof-of-concepts, workshops, and pilot programs for Shift5’s cybersecurity, predictive maintenance, and onboard OT capabilities. Translate complex technical features into business value, respond to technical questions, and capture feedback to improve the product and go-to-market.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Partner with Strategic Account Executives across the sales cycle to support technical discovery, customer meetings, and solution development.
  • •Deliver engaging, mission- and environment-tailored product demonstrations and support customer evaluations, proof-of-concepts, workshops, and pilots.
  • •Develop deep understanding of Shift5’s platform and capabilities, answering customer technical questions and collaborating with Product and Engineering on complex requirements.
  • •Assist with solution design, technical presentations, proposal responses, capability briefs, and customer-facing technical documentation.
  • •Capture customer feedback and represent Shift5 at customer engagements and industry events while staying current on competitive offerings and emerging technologies.
Travel: Medium travel

Pay and Benefits

Salary: USD 135,000 - 170,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife InsurancePaid LeaveRemote WorkTransit Benefits

Key Requirements

  • •2–5 years of experience in a Solution Engineer, Sales Engineer, Systems Engineer, Technical Consultant, or similar customer-facing technical role.
  • •Experience presenting software or technical solutions to customers, including supporting demonstrations and technical evaluations.
  • •Working knowledge of networking, cybersecurity, cloud technologies, operational technology (OT), embedded systems, or enterprise software.
  • •Strong communication skills explaining complex technical concepts to technical and non-technical audiences.
  • •Bachelor’s degree in a related technical discipline (or equivalent experience) and ability to obtain and maintain a U.S. security clearance.
Experience:2-5 yearsCybersecurityOperational technology (OT)Defense technologyGovernment contractingSaaS
Education:Bachelor's
Skills:CommunicationCollaborationProblem-solvingCustomer focus
Tech Stack:NetworkingCybersecurityCloud technologiesOperational technology (OT)Embedded systemsEnterprise software

Eligibility

Security Clearance:U.S. security clearance

Company Brief

Shift5
Provides cybersecurity and operational monitoring solutions for transportation and mobility systems, protecting connected vehicles, trains, and infrastructure from cyber threats while enabling real-time operational visibility and safety analytics.
Industry: Cybersecurity
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Funding: Series B
Headquarters: Pittsburgh, United States
Founded: 2016
WebsiteLinkedIn