Mobile Service Technician, San Jose

Lucid Motors
San Jose
Full timeUSD 34 - 47 hourlyFunction: Field Service, Maintenance & Skilled TradesExperience: 2-5 yearsSkills: ["Self-sufficient","Highly organized","Customer-focused","Communication","Independent problem-solving"]

Diagnose, maintain, and repair Lucid vehicles in the field by traveling to client locations in your assigned territory. Serve as a Service Advisor and support parts activities, accurately document customer interactions using the required software suite, and maintain strong knowledge of high- and low-voltage EV systems. Plan mobile visit travel and duration, handle walk-around/write-up and repair-order procedures, and provide customer service such as scheduling and follow-ups while supporting the service center as needed.

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FursaFursa
Lucid Motors
Lucid Motors
3 months ago

Mobile Service Technician, San Jose

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Diagnose, maintain, and repair Lucid vehicles in the field by traveling to client locations in your assigned territory. Serve as a Service Advisor and support parts activities, accurately document customer interactions using the required software suite, and maintain strong knowledge of high- and low-voltage EV systems. Plan mobile visit travel and duration, handle walk-around/write-up and repair-order procedures, and provide customer service such as scheduling and follow-ups while supporting the service center as needed.
Location: San Jose
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Function as a Service Advisor and perform parts department duties including ordering, returns, and inventory management.
  • •Work directly with clients to provide a high level of customer experience.
  • •Diagnose and repair vehicles by conducting walk-around/write-up processes and accurately documenting concerns for repair.
  • •Effectively use the appropriate software suite to document customer vehicle interactions and follow repair order documentation procedures (The Three C’s).
  • •Invoice and collect payment; perform customer service duties like answering phones, scheduling, updating repair status, and following up after repairs; plan travel time and visit duration for mobile services.

Pay and Benefits

Salary: USD 34 - 47 hourly
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife CoverageDisability CoveragePaid LeavePaid Holidays401kEquity

Key Requirements

  • •2–5 years of experience as an automotive service technician.
  • •Knowledge of high-voltage systems, low-voltage systems, and electric vehicle powertrain.
  • •Customer-facing experience with excellent written and verbal communication skills.
  • •Proficiency in Microsoft Office and willingness to learn proprietary DMS software.
  • •EPA 609 Certification and ability to complete Lucid-provided CPR training post hire.
Experience:2-5 yearsAutomotiveElectric vehicleEV
Skills:Self-sufficientHighly organizedCustomer-focusedCommunicationIndependent problem-solving
Licenses:Valid driver’s license
Certifications:EPA 609
Tech Stack:Microsoft OfficeDMS softwareHigh voltage systemsLow voltage systemsElectric vehicle (EV) systems

Company Brief

Lucid Motors
Designs, engineers, and manufactures luxury electric vehicles and related charging and energy solutions, focusing on high-performance, long-range EVs and advanced vehicle technology for premium consumers.
Industry: Electric Vehicles
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Newark, California, United States
Founded: 2007
WebsiteLinkedIn