Strategic Account Director

Decagon
Amsterdam
Workplace: OnsiteFull timeFunction: Executive & General ManagementSkills: ["Communication","Presentation","Negotiation","Business acumen","Relationship management"]

Own strategic enterprise accounts for a conversational AI platform, building pipeline and closing key strategic logos. Develop trusted relationships with CX, Product, and Operations leaders, uncover expansion opportunities, and create tailored solutions in partnership with engineering and deployment teams. Accurately forecast and report on pipeline and revenue, execute account plans, and provide product and roadmap feedback while maintaining expert knowledge of offerings and industry trends. Expect moderate travel.

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FursaFursa
Decagon
Decagon
1 month ago

Strategic Account Director

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Own strategic enterprise accounts for a conversational AI platform, building pipeline and closing key strategic logos. Develop trusted relationships with CX, Product, and Operations leaders, uncover expansion opportunities, and create tailored solutions in partnership with engineering and deployment teams. Accurately forecast and report on pipeline and revenue, execute account plans, and provide product and roadmap feedback while maintaining expert knowledge of offerings and industry trends. Expect moderate travel.
Location: Amsterdam
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Develop a strategy to break into and close key strategic enterprise logos.
  • •Build deep, trusted relationships across CX, Product, and Operations leadership.
  • •Understand customer business challenges and priorities to uncover expansion opportunities.
  • •Collaborate with internal teams to deliver tailored solutions for strategic deals.
  • •Forecast and report on pipeline and revenue while developing and executing account plans.
Travel: Medium travel

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceRetirementParental LeaveFertility BenefitsDisability Benefits

Key Requirements

  • •7+ years of experience in strategic or enterprise sales.
  • •Proven track record of growing revenue and expanding business with large, complex accounts.
  • •Strong communication, presentation, and negotiation skills.
  • •Strong business acumen and ability to speak the language of the C-suite.
  • •Bachelor's degree or equivalent work experience.
Experience:Enterprise sales
Skills:CommunicationPresentationNegotiationBusiness acumenRelationship management

Company Brief

Decagon
Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.
Industry: AI & Machine Learning
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2023
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor