Decagon

1 day ago

Strategic Account Director

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 38 minutes agoStatus: Live

Job Summary

Own strategic enterprise accounts for a conversational AI platform, building pipeline and closing key strategic logos. Develop trusted relationships with CX, Product, and Operations leaders, uncover expansion opportunities, and create tailored solutions in partnership with engineering and deployment teams. Accurately forecast and report on pipeline and revenue, execute account plans, and provide product and roadmap feedback while maintaining expert knowledge of offerings and industry trends. Expect moderate travel.

Location: Amsterdam

Workplace: Onsite

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Director level

Key Responsibilities

•Develop a strategy to break into and close key strategic enterprise logos.
•Build deep, trusted relationships across CX, Product, and Operations leadership.
•Understand customer business challenges and priorities to uncover expansion opportunities.
•Collaborate with internal teams to deliver tailored solutions for strategic deals.
•Forecast and report on pipeline and revenue while developing and executing account plans.

Travel: Medium travel

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceRetirementParental LeaveFertility BenefitsDisability Benefits

Key Requirements

•7+ years of experience in strategic or enterprise sales.
•Proven track record of growing revenue and expanding business with large, complex accounts.
•Strong communication, presentation, and negotiation skills.
•Strong business acumen and ability to speak the language of the C-suite.
•Bachelor's degree or equivalent work experience.

Experience:Enterprise sales

Skills:CommunicationPresentationNegotiationBusiness acumenRelationship management

Company Brief

Decagon

Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.

Industry: AI & Machine Learning

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2023

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Decagon

1 day ago

Strategic Account Director

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 38 minutes agoStatus: Live

Job Summary

Location: Amsterdam

Workplace: Onsite

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Director level

Key Responsibilities

•Develop a strategy to break into and close key strategic enterprise logos.
•Build deep, trusted relationships across CX, Product, and Operations leadership.
•Understand customer business challenges and priorities to uncover expansion opportunities.
•Collaborate with internal teams to deliver tailored solutions for strategic deals.
•Forecast and report on pipeline and revenue while developing and executing account plans.

Travel: Medium travel

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceRetirementParental LeaveFertility BenefitsDisability Benefits

Key Requirements

•7+ years of experience in strategic or enterprise sales.
•Proven track record of growing revenue and expanding business with large, complex accounts.
•Strong communication, presentation, and negotiation skills.
•Strong business acumen and ability to speak the language of the C-suite.
•Bachelor's degree or equivalent work experience.

Experience:Enterprise sales

Skills:CommunicationPresentationNegotiationBusiness acumenRelationship management

Company Brief

Decagon

Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.

Industry: AI & Machine Learning

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2023

Glassdoor: 3.9

Website LinkedIn Glassdoor