Cruise Operations Manager

Fora
New York
Workplace: OnsiteFull timeUSD 85,000 - 115,000Function: Business OperationsExperience: 3-5 yearsSkills: ["Cross-functional collaboration","Organizational skills","Attention to detail","Accountability","Comfort working in ambiguity"]

Own the day-to-day execution of cruise operations and help scale operational systems, workflows, and processes as Fora launches a new booking portal. Manage cruise booking portal workflows to drive rollout, adoption, and continuous optimization, lead multiple operational initiatives end to end, and improve processes for efficiency and accuracy. Use reporting and operational data analysis to monitor performance and inform decisions while partnering cross-functionally across Product Operations and Booking Platform.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Fora
Fora
1 month ago

Cruise Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Own the day-to-day execution of cruise operations and help scale operational systems, workflows, and processes as Fora launches a new booking portal. Manage cruise booking portal workflows to drive rollout, adoption, and continuous optimization, lead multiple operational initiatives end to end, and improve processes for efficiency and accuracy. Use reporting and operational data analysis to monitor performance and inform decisions while partnering cross-functionally across Product Operations and Booking Platform.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Manage the day-to-day execution of cruise operations to ensure operational excellence.
  • •Manage operational workflows related to the cruise booking portal to support rollout, adoption, and optimization.
  • •Lead multiple operational projects and initiatives from planning through execution and continuous improvement.
  • •Identify and implement process improvements to increase efficiency, accuracy, and scalability.
  • •Monitor operational performance using reporting and data analysis, and communicate updates and recommendations to stakeholders.

Pay and Benefits

Salary: USD 85,000 - 115,000
Equity and Bonus:Equity
Perks:Paid LeaveHealth InsuranceDentalVision401kEquityGym MembershipCommuter BenefitsLife Insurance

Key Requirements

  • •3-5 years of experience in operations, project management, or a related business function.
  • •Independently manage multiple projects or operational workflows end to end.
  • •Strong analytical skills using operational data and reporting to identify trends and act on insights.
  • •Proven success designing, improving, and scaling operational processes.
  • •Experience with operational systems and tools such as Jira, booking platforms, CRM systems, business intelligence tools, and spreadsheets.
Experience:3-5 yearsTravel industryStartupMarketplaceHospitalityE-commerce
Skills:Cross-functional collaborationOrganizational skillsAttention to detailAccountabilityComfort working in ambiguity
Languages:English
Tech Stack:JiraBooking platformsCRM systemsBusiness intelligence toolsSpreadsheets

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Fora
Fora is a travel technology company offering corporate travel management solutions and tools to streamline business travel booking, expense control, and traveler support for organizations.
Industry: TravelTech
Website