Staff Software Engineer, Customer Administration

Coinbase
Mumbai
Workplace: HybridFull timeINR 9,424,500 - 9,424,500 annuallyFunction: Software EngineeringExperience: 8+ yearsSkills: ["Mentoring","Code review","Architectural design","Collaboration","Human oversight"]

Own the Customer Administration Engineering team’s secure, foundational customer data platforms and help evolve Control Center into an AI-agent-ready, headless operations system. Architect and deliver backend capabilities spanning MCP registries, AI orchestration, risk-based access automation, and HITL/evaluation frameworks. Lead design reviews, raise engineering quality through TDD and mentoring, and ensure reliability and observability across Tier-1 distributed services in a regulated environment.

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FursaFursa
Coinbase
Coinbase
2 months ago

Staff Software Engineer, Customer Administration

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Own the Customer Administration Engineering team’s secure, foundational customer data platforms and help evolve Control Center into an AI-agent-ready, headless operations system. Architect and deliver backend capabilities spanning MCP registries, AI orchestration, risk-based access automation, and HITL/evaluation frameworks. Lead design reviews, raise engineering quality through TDD and mentoring, and ensure reliability and observability across Tier-1 distributed services in a regulated environment.
Location: Mumbai
Workplace: Hybrid
Employment Type: Full time
Job Function: Software Engineering
Seniority: Mid level

Key Responsibilities

  • •Architect and deliver foundational platform capabilities including MCP tool registries, AI orchestration layers, risk-based access automation, and the away-team contribution model.
  • •Drive the evolution of Control Center into an AI-agent-ready, headless operations platform using MCP procedure constructs, agentic guardrails, HITL orchestration, and evaluation frameworks.
  • •Partner with Engineering Manager and Product to define architectural roadmaps, author TDDs, lead design reviews, decompose initiatives into milestones, and raise the engineering quality bar through code review and mentorship.
  • •Build and maintain reliable, secure distributed backend services by owning SLO definitions, observability instrumentation, incident response, and operational readiness for Tier-1 systems.
  • •Collaborate across EAA engineering teams, Product Engineering, and Security Engineering to deliver cross-functional outcomes and shared platform primitives that reduce duplicated infrastructure.

Pay and Benefits

Salary: INR 9,424,500 annually
Perks:MedicalDentalVision

Key Requirements

  • •8+ years of hands-on software engineering experience architecting and delivering large-scale, high-traffic distributed systems in production.
  • •Deep proficiency in backend service design and API development (gRPC, MCP, GraphQL), with scalable microservices architecture experience.
  • •Strong cloud-native backend stack experience including AWS, Kubernetes, Terraform, BuildKite/CircleCI, event-driven architectures (Kafka, MQ), distributed caching (Redis/Memcached), and SQL and/or NoSQL databases.
  • •Track record building secure, compliant internal tools or platforms with security controls, access management, audit logging, and data governance in regulated financial services.
  • •Experience building or integrating with agentic AI systems, including MCP servers, LLM orchestration, RAG pipelines, HITL workflows, and evaluation/guardrail frameworks.
Experience:8+ yearsFinancial servicesDistributed systemsMicroservicesAgentic AI
Skills:MentoringCode reviewArchitectural designCollaborationHuman oversight
Languages:English
Tech Stack:MCPGRPCGraphQLAI orchestrationAWSKubernetesTerraformBuildKiteCircleCIKafkaMQRedisMemcachedSQLNoSQLGoGolangPythonLLM orchestration layersRAG pipelines

Company Brief

Coinbase
Operates a cryptocurrency exchange and financial services platform that enables buying, selling, storing, and earning crypto assets, institutional trading, custody, and developer tools for blockchain applications.
Industry: Trading Platforms
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2012
WebsiteLinkedIn