Citizens Branch Manager

Citizens Bank
United States
Workplace: OnsiteFull timeFunction: OtherExperience: 4+ yearsEducation: high_schoolSkills: ["Leadership","Coaching","Communication","Relationship-building","Problem-solving"]

Lead a branch team to deliver outstanding customer experiences, drive sales growth, and uphold operational integrity in a high-volume retail banking environment. You will coach staff, develop talent, and foster community partnerships while optimizing branch performance and aligning with digital banking initiatives to exceed targets and strengthen customer relationships.

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FursaFursa
Citizens Bank
Citizens Bank
3 months ago

Citizens Branch Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Lead a branch team to deliver outstanding customer experiences, drive sales growth, and uphold operational integrity in a high-volume retail banking environment. You will coach staff, develop talent, and foster community partnerships while optimizing branch performance and aligning with digital banking initiatives to exceed targets and strengthen customer relationships.
Location: United States
Workplace: Onsite
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Lead your branch team to exceed customer expectations and achieve sales targets while maintaining high-quality service and operational integrity.
  • •Spearhead branch performance, sales growth, and an outstanding colleague and customer experience through inspirational leadership and strong collaboration.
  • •Develop your colleagues through coaching plans and succession planning to meet evolving business needs and growth goals.
  • •Cultivate and nurture partnerships with the local community and civic organizations to drive relationship-based banking.
  • •Communicate business priorities clearly to energize and empower staff to execute with confidence and achieve branch-wide goals.

Key Requirements

  • •High School diploma or equivalent
  • •4 years sales management experience in Retail or Branch Banking environment
  • •Leadership experience with proven ability to coach and develop to drive sales excellence and world-class customer service
  • •Proven track record of meeting sales goals, deadlines, and branch objectives in a profit-and-loss environment
  • •Maintain strong partnerships with community and civic organizations
Experience:4+ yearsRetail bankingBankingFinancial services
Education:High School
Skills:LeadershipCoachingCommunicationRelationship-buildingProblem-solving
Languages:English

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website