CSR/Teller - Robbins Rd (Grand Haven MI) - Part-Time

Fifth Third Bancorp
United States
Workplace: OnsitePart timeFunction: Data Analytics & Business IntelligenceEducation: high_schoolSkills: ["Customer service","Confidentiality","Ethical behavior","Sound judgment","Flexible scheduling"]

Provide excellent customer service while handling consumer banking interactions, including listening to customer needs, answering questions, and following up to resolve issues. Maintain trust by keeping customer business confidential and operating within the bank’s risk appetite. Perform daily office responsibilities, maintain balancing records, and direct more complex problems to leadership. During customer outreach, identify needs and refer customers to appropriate bankers and business partners using tracking tools.

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Fifth Third Bancorp
Fifth Third Bancorp
1 hour ago

CSR/Teller - Robbins Rd (Grand Haven MI) - Part-Time

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Provide excellent customer service while handling consumer banking interactions, including listening to customer needs, answering questions, and following up to resolve issues. Maintain trust by keeping customer business confidential and operating within the bank’s risk appetite. Perform daily office responsibilities, maintain balancing records, and direct more complex problems to leadership. During customer outreach, identify needs and refer customers to appropriate bankers and business partners using tracking tools.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Data Analytics & Business Intelligence

Key Responsibilities

  • •Provide excellent customer service by listening to needs, asking questions, and guiding customers to meet financial needs.
  • •Follow up on customer questions, resolve issues, and maintain timely communication.
  • •Perform daily office responsibilities and balancing activities in line with policy, correcting outages as needed.
  • •Handle customer problems professionally and direct more complex issues to the Lead Customer Service Representative or other leadership.
  • •During interactions and outreach, identify customer needs and refer customers to bankers and business partners using appropriate tracking tools.

Key Requirements

  • •High school diploma/GED.
  • •Extensive cash handling experience/requirements.
  • •Ability to interact comfortably and confidently with the public and adhere to dress code guidelines.
  • •Knowledge of retail policies and procedures to perform essential duties.
  • •Flexibility in scheduling and ability to take initiative with sound judgment in problem resolution.
Education:High School
Skills:Customer serviceConfidentialityEthical behaviorSound judgmentFlexible scheduling

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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Glassdoor: 3.7
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