Trainee Technical Support Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Develop into a long-term Technical Support Manager by supporting experienced TSMs and the Technical Office with day-to-day workload, technical queries, and project activities. Build foundational product, system, and customer-facing knowledge through training, technical standards study (e.g., BS8102, BS8485, BR211), and guided courses. Balance learning priorities while translating construction drawings into practical solutions and supporting business objectives across teams.

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Graduate level

Key Responsibilities

•Support experienced Technical Support Managers with day-to-day workload, technical queries, and project activities.
•Provide key support to the Technical Office to build foundational product and system knowledge.
•Work independently and collaboratively across teams to support business objectives.
•Assist in the Training Academy and develop understanding of architectural and structural engineer drawings.
•Learn and apply technical standards and guidance, including BS8102:2022, BS8485:2019+A1:2019, BR211:2023, DPC guidance, NHBC guidance, and building regulations.

Key Requirements

•Previous experience in construction or a related industry (desirable).
•Strong interest in developing a technical and commercial career.
•Willingness to undertake professional qualifications and external training.
•Basic understanding of construction drawings or willingness to learn.
•Commercial awareness/interest and a full UK driving licence.

Experience:Construction

Skills:CommunicationListeningProblem-solvingProactiveOrganisationTime managementSelf-motivationResilienceProfessionalism

Licenses:UK driving licence

Company Brief

Amcor

Industry: Printing & Packaging

Website

Loading job details...

Preparing the role view and application actions.

Amcor

1 week ago

Trainee Technical Support Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Graduate level

Key Responsibilities

•Support experienced Technical Support Managers with day-to-day workload, technical queries, and project activities.
•Provide key support to the Technical Office to build foundational product and system knowledge.
•Work independently and collaboratively across teams to support business objectives.
•Assist in the Training Academy and develop understanding of architectural and structural engineer drawings.
•Learn and apply technical standards and guidance, including BS8102:2022, BS8485:2019+A1:2019, BR211:2023, DPC guidance, NHBC guidance, and building regulations.

Key Requirements

•Previous experience in construction or a related industry (desirable).
•Strong interest in developing a technical and commercial career.
•Willingness to undertake professional qualifications and external training.
•Basic understanding of construction drawings or willingness to learn.
•Commercial awareness/interest and a full UK driving licence.

Experience:Construction

Skills:CommunicationListeningProblem-solvingProactiveOrganisationTime managementSelf-motivationResilienceProfessionalism

Licenses:UK driving licence

Company Brief

Amcor

Industry: Printing & Packaging

Website