Senior Manager, Enterprise Quality

PayPal
New York
Workplace: OnsiteFull timeUSD 129,500 - 191,950 annuallyFunction: Quality & Regulatory (Non-Software)Experience: 8+ yearsEducation: bachelorsSkills: ["Cross-functional collaboration","Process improvement","Problem-solving","Subject matter expertise","Documentation and standardization"]

Lead enterprise quality and business process improvement by driving complex, end-to-end process mapping and resolving intricate operational problems. Own business requirements, manage and oversee user acceptance testing, and establish best practices for the function. Collaborate with cross-functional teams to streamline workflows, improve operational effectiveness, and develop KPIs. Document and standardize processes while acting as a subject matter expert guiding initiatives globally.

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FursaFursa
PayPal
PayPal
3 days ago

Senior Manager, Enterprise Quality

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Lead enterprise quality and business process improvement by driving complex, end-to-end process mapping and resolving intricate operational problems. Own business requirements, manage and oversee user acceptance testing, and establish best practices for the function. Collaborate with cross-functional teams to streamline workflows, improve operational effectiveness, and develop KPIs. Document and standardize processes while acting as a subject matter expert guiding initiatives globally.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Quality & Regulatory (Non-Software)
Seniority: Sr. Manager level

Key Responsibilities

  • •Create comprehensive end-to-end process maps.
  • •Identify and resolve complex problems within business processes to drive global improvements.
  • •Develop detailed business requirements.
  • •Manage and oversee user acceptance testing.
  • •Establish best practices, collaborate with cross-functional teams to streamline workflows, and develop and track key performance metrics.

Pay and Benefits

Salary: USD 129,500 - 191,950 annually
Perks:Health InsurancePaid LeaveLearning Budget

Key Requirements

  • •8+ years relevant experience and a Bachelor’s degree, or an equivalent combination of education and experience.
  • •Create comprehensive end-to-end process maps.
  • •Develop detailed business requirements.
  • •Manage and oversee user acceptance testing.
  • •Serve as a subject matter expert to guide process improvement initiatives.
Experience:8+ years
Education:Bachelor's
Skills:Cross-functional collaborationProcess improvementProblem-solvingSubject matter expertiseDocumentation and standardization

Company Brief

PayPal
Global online payments platform enabling digital and mobile payments, money transfers, and merchant services for consumers and businesses, supporting e‑commerce transactions across multiple currencies and payment methods.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1998
WebsiteLinkedIn