Solutions Architect

Mesh
United States
Workplace: RemoteFull timeUSD 140,000 - 180,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsEducation: bachelorsSkills: ["Communication","Customer relationship building","Mentoring","Cross-functional collaboration","Problem-solving"]

Own post-sales technical success from signed contract through live, scaling implementations. Serve as the API and SDK expert, designing implementation strategies, creating analytics/processes/documentation, and guiding customer engineering on best practices. Triage integration issues across customers and internal teams, build playbooks to speed onboarding, and lead technical deep dives to optimize platforms. Use tools like Gong and Datadog to improve adoption, staying current on crypto/fintech trends.

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FursaFursa
Mesh
Mesh
2 hours ago

Solutions Architect

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Own post-sales technical success from signed contract through live, scaling implementations. Serve as the API and SDK expert, designing implementation strategies, creating analytics/processes/documentation, and guiding customer engineering on best practices. Triage integration issues across customers and internal teams, build playbooks to speed onboarding, and lead technical deep dives to optimize platforms. Use tools like Gong and Datadog to improve adoption, staying current on crypto/fintech trends.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Drive fast, successful customer implementations and adoption as a trusted solutions consultant.
  • •Design and deliver post-sales solutions including analytics, processes, documentation, and infrastructure to accelerate time to value.
  • •Optimize workflows and customer experience using tools such as Gong, Pylon, Kapa, Datadog, and Amplitude.
  • •Guide customer engineering teams on SDK and API best practices, reducing timelines and scaling rollouts.
  • •Triage and resolve technical issues, create implementation playbooks, and lead technical deep dives for platform optimization.
Travel: Low travel

Pay and Benefits

Salary: USD 140,000 - 180,000 annually
Perks:Health InsuranceEquityPaid LeaveLearning BudgetRemote Work

Key Requirements

  • •Bachelor’s degree in Computer Science, Data, or equivalent hands-on experience.
  • •3+ years in solutions engineering, solutions architecture, technical project management, or support engineering, ideally leading implementations in a startup environment.
  • •Proven hands-on experience designing, using, and troubleshooting APIs and integrations.
  • •Comfortable managing multiple projects and priorities in a fast-paced environment.
  • •Working knowledge of crypto and fintech, including blockchain technology and real-world use cases.
Experience:3+ yearsSolutions engineeringCryptoFintechAPIsStartup
Education:Bachelor's in Computer Science, Data
Skills:CommunicationCustomer relationship buildingMentoringCross-functional collaborationProblem-solving
Languages:English
Tech Stack:APIsSDKsAPI managementGongPylonKapaDatadogAmplitudeAI self-serviceBlockchain

Company Brief

Mesh
Provides AI-powered tools and infrastructure to help teams extract insights from organizational data, build workflows, and automate knowledge work across business functions.
Industry: AI & Machine Learning
Website