Upside

4 weeks ago

Strategic Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Strategic Account Manager leading mid-market and enterprise accounts in the grocery vertical, owning onboarding, retention, expansion, and executive-level relationship management. Partner with analytics, product, marketing, and operations to drive retailer value, with travel up to 20% and a flexible location posture including remote work.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Onboard retailers and manage them through long-term partnerships to foster trust and growth
•Improve retention by educating clients and providing data-driven, customized communications
•Identify and close expansion opportunities and long-term agreement conversions
•Identify risks early and address concerns to prevent churn
•Lead monthly account reviews with retailer partners and generate performance reports, case studies, and white papers

Travel: Low travel

Pay and Benefits

Salary: USD 140,000 - 152,000 annually

Perks:MedicalDentalVision401kEquityRemote WorkPaid LeaveParental LeaveMeal AllowanceLearning BudgetWellness Stipend

Key Requirements

•10+ years of client-facing experience including 7+ years in enterprise technology
•Bachelor's degree required
•Experience exceeding goals in retention and growth targets
•Public-speaking experience and ability to address formal and casual audiences
•Strong analytical, data-translation, and report interpretation skills

Experience:10+ yearsGroceryTwo-sided marketplaceEnterprise

Education:Bachelor's

Skills:CommunicationPresentationLeadershipProblem-solvingStakeholder management

Languages:English

Company Brief

Upside

Operates a consumer cashback and rewards platform that offers drivers and shoppers rebates on fuel, groceries, and dining by partnering with merchants and payment networks to deliver targeted offers and payments-driven incentives.

Industry: Payments

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Headquarters: Washington, D.C., United States

Website LinkedIn

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Upside

4 weeks ago

Strategic Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Onboard retailers and manage them through long-term partnerships to foster trust and growth
•Improve retention by educating clients and providing data-driven, customized communications
•Identify and close expansion opportunities and long-term agreement conversions
•Identify risks early and address concerns to prevent churn
•Lead monthly account reviews with retailer partners and generate performance reports, case studies, and white papers

Travel: Low travel

Pay and Benefits

Salary: USD 140,000 - 152,000 annually

Perks:MedicalDentalVision401kEquityRemote WorkPaid LeaveParental LeaveMeal AllowanceLearning BudgetWellness Stipend

Key Requirements

•10+ years of client-facing experience including 7+ years in enterprise technology
•Bachelor's degree required
•Experience exceeding goals in retention and growth targets
•Public-speaking experience and ability to address formal and casual audiences
•Strong analytical, data-translation, and report interpretation skills

Experience:10+ yearsGroceryTwo-sided marketplaceEnterprise

Education:Bachelor's

Skills:CommunicationPresentationLeadershipProblem-solvingStakeholder management

Languages:English

Company Brief

Upside

Industry: Payments

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Headquarters: Washington, D.C., United States

Website LinkedIn