Retail Personal Banker I- Northpointe

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Customer service","Communication","Business acumen","Decision making","Ethical behavior"]

Build lasting relationships with existing and prospective customers through proactive outreach and a consultative approach. Provide tailored recommendations by using your knowledge of banking products and services across the customer lifecycle. Process teller transactions, help customers resolve needs, and support risk accountability by following policies and monitoring risks. Partner with internal teams to ensure customers’ problems are resolved while delivering an exceptional customer experience.

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Fifth Third Bancorp
Fifth Third Bancorp
1 week ago

Retail Personal Banker I- Northpointe

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Build lasting relationships with existing and prospective customers through proactive outreach and a consultative approach. Provide tailored recommendations by using your knowledge of banking products and services across the customer lifecycle. Process teller transactions, help customers resolve needs, and support risk accountability by following policies and monitoring risks. Partner with internal teams to ensure customers’ problems are resolved while delivering an exceptional customer experience.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Create a memorable customer experience by cultivating and enhancing relationships with customers through proactive outreach.
  • •Use a consultative approach to uncover needs and tailor recommendations, solutions, and advice.
  • •Maintain working knowledge of products, services, and processes and support customer needs related to technology.
  • •Analyze customer credit data and other financial information to align customers with appropriate solutions.
  • •Process teller transactions, follow balancing guidelines, and adhere to the Bancorp Code of Business Conduct and Ethics.

Key Requirements

  • •High School Diploma/GED and 6 months customer service experience, or a college degree or equivalent military experience.
  • •Ability to develop comfort with new household acquisitions and deepening customer relationships.
  • •Ability to professionally represent the bank in verbal and written communication.
  • •Demonstrated business acumen and ability to make sound decisions.
  • •SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
Education:High School
Skills:Customer serviceCommunicationBusiness acumenDecision makingEthical behavior
Certifications:SAFE Act registration (NMLS)

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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Glassdoor: 3.7
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